Live-streaming tool that enables you to see what customers are doing on your platform
Hello,
Understanding customers is super crucial for any business but what do companies do in order to understand their users?
Some rely on surveys and others use tools like Google analytics. But, no matter what method/tool you use, generally speaking, churn remains super high for all almost tech companies which shows that businesses do not really understand its users.
To solve this, we're building a tool that lets you see what customers see. You can stream it live on your dashboard at a user level to: 1) understand how users interact, digitally, 2) onboard and support them without asking them a million questions because now you see their screen and guide/help them in a much better way.
What we'd love from this community is to get feedback on what you think about a tool like ours, and also if you'd be interested in something like for your business or the place you work at. Any referrals are welcome too, but the main goal is to gather feedback and possibly get early users.
Check us out: www.hoffen-tech.com.
Cheers,
Aakash
Wow, what an incredible concept! The power of live streaming truly extends across various industries, and your idea of using it to gain real-time insights into customer behavior is both innovative and valuable 💡 It's a unique perspective that we at Ant Media Server hadn't considered before actually.
However, we're a bit disappointed to see that our website isn't live at the moment 😔 It would have been fascinating to explore the possibilities of such a tool.