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Looking for someone who's running community for product development

Hi everyone!

I saw many indie hackers were running a Slack space or Discord server for their customers. I guess there are three main reasons for doing so:

  1. collecting user feedback (because people talk more on text chat interface)

  2. helping users start using their products (so, part of onboarding process)

  3. building a community where people do the above by themselves

But still I don't quite get why they run text chat groups. If you have any experience on running text chat community for your product development, can you do a 30min video call with me, providing advice?

I'll pay $50.

tkim@tkim.co

on July 20, 2021