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Looking for UX testers

We have recently launch our SaaS platform Orderabl+ and would really appreciate some feedback on User Experience and constructive critical feedback on ways we can improve it. Any help is most welcome.

on May 30, 2020
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    Hey just took a look at the website and here are my thoughts:

    • Why shouldn't I use shopify to build a website and use all the integration channels they provide out of the box?
    • You wrote "We wanted to provide a service that was actually accessible to small businesses. For this reason we completely removed set up fees, and decided on a percentage that was a fraction of the 14% that other platforms like JUST EAT charge." How does it compare to just eat, since it's a platform for food delivery?
    • I feel the niche that you are aiming for are the restaurants and this is not very clear from the landing page content. Also it's not clear what problem you are trying to solve. In detail I open the website and read "Be more ORDERABL+ - Sell products and services online today from your website or social media account with no technical set up and no up front fees." This doesn't mean anything to me. It's not a problem I can relate to, just a description of a tech product 😉

    I hope my feedback helps!

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      Hi @jimzarkadas, thank you for your feedback it's exactly what I am after.

      Answers /rebuttal

      1. Noted, you can do exactly what we are doing in Shopify, however, to have a good looking Shopify shop requires some development skill and time to make your shop look good - Orderabl+ provides a design standard, saving time and development work (get set up quickly).

      2. Just Eat does orders and food delivery, Orderabl+ just takes orders (small businesses would probably not be able to afford to hire drivers - but Orderabl+ does have an option for delivery, but the shop owner will have to find a way to deliver the order. We are thinking of working with local taxi firms, but this will be further down the line.

      3. Granted, we actually completely agree with this point regarding the landing page. We are in the process of completely redesigning this. It's worth me noting also that, the shop that has the most amount of sales currently on the platform is not a food restaurant.

      Thank you for your feedback, you have highlighted some important points that have now been shared with the rest of the team.

      Much appreciated,

      Ben

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        No prob, good luck!