Looking for Website Feedback
I'm looking for feedback on improving our new website.
The new website v0.1 is https://pyrytakala.gitlab.io/test/
The main goal of the site is to get potential clients (customer service managers) to talk to us (we reach them via email and they may also find us on the Zendesk app store).
I'm looking for feedback on how to make the site much better. All feedback is welcome (UX, messaging, technical, etc.).
I think the product is very interesting. I like the animated examples a lot and they do a good job to describe your product.
I think you should work more on the design though... The elements and fonts are not very consistent and the images look a bit out of place. Maybe take some theme and build on it.
You have a graph in the "Reduce average handling time" section, but why not put some numbers on it? Average time saved?
I liked the page. It's already good, which should be enough if you have a good product. Perfect is the enemy of good.
My feedback:
The logo could stand out more
"Your customer service team are everyday heroes. TypeGenie's augmented writing technology gives them super powers."
It's not clear what the tool does, I had to try a bit hard to work out that it's an auto suggestion tool for customer service. Maybe another sentence that says that would help.
Hi,
Interesting idea!
Maybe you could make a call to action "louder" and me clear as now when I land on the page is not very obvious to me - see this article https://www.wordstream.com/blog/ws/2014/10/09/call-to-action
Why are you selling this to customer service managers?