1
0 Comments

Make involuntary Churn Mesurable

If you’re doing $8K MRR…And 3% of payments fail in a given month…That’s ~$240 at risk.

Not churn. At risk.

Some of it will recover. Some of it won’t.

But here’s the question:

Do you know how much actually gets recovered?

Most SaaS founders can tell you:

• Churn rate, • LTV, • CAC, • MRR growth

But ask about recovery rate and you’ll often get:

“Stripe handles that.”

Stripe handles retries.

That’s not the same as measuring recovery.

Small % improvements here compound quietly over time.

Involuntary churn is boring.

Until you calculate it.

Reach out to discuss further :)

Darren

posted toAvatar for product WorkAid Dunning
WorkAid Dunning