Customer Feedback 💬 Statistics for 2021
Let’s dive straight into some of the important Customer Feedback Statistics for 2021 which are really gonna help you to shape your product…
Awesome stats and presentation on meaningful customer feedback info here Shobhit, thanks for sharing! We work with our customers at CXC getting them to measure, manage and act on some of these stats and eventual KPIs (specifically on retention, churn mitigation, NPS/CSAT and customer portfolio performance).
@CXChronicles , Thanks for the feedback