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8 Comments

Mom's business looking for marketer/growth

Hi everyone, my partner (in life) has launched https://vikilu.it which is an online shop for handmade (by her) clothing and accessories for kids.

She has been running most of the business from instagram @vikilu_handmade where she has 9.5k followers. But her stories and posts are not being viewed anymore.

She would need help or learn ways to market herself better. At the moment she just does few sales per month.

Is there anyone who wants to help a mom of 2 with this? Even if just tips would help.

I'm a software engineer and don't know much how i can help her :(

on December 11, 2021
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    Hey Goncalo ! Congrats to her, especially as those products are handmade.
    I took a look at the website and the Instagram account. I can think of a few improvements and tips:

    The instagram account looks pretty nice overall, but it feels like a duplicate of your website (mostly static pictures of the products).
    I'd suggest :

    • creating more diverse content to identify the type that generates the most engagement from your follower base and leveraging the analytics to insist on this content
    • When you do post pictures of your products, you should at least leverage the "shop in Instagram" feature (+ using the "swipe up" feature on stories when you reach 10k !!)
    • maybe think of using a tool like Canva for your stories

    For me doing business on Instagram is very relevant, especially for handmade baby accessories, but in the end it's more about creating a community more than a business (and the sales will come) -> this is why I think you should diversify your content, appeal to people's emotions (usually easy with babies!), give tips, maybe do some live videos or reels, and ultimately (and this transitions to the website part) become some kind of reference in the head of your community when they think of babies/handmade items...
    This means :

    • Writing some blog articles on the topic to increase SEO and visibility (maybe some introduction to DIY ?) or videos (very convenient as you can post on Instagram, YouTube your website...).
    • Getting some visibility on other Instagram accounts/websites -> this should be doable with your 10k followers base

    I would also suggest using Shopify instead of Wordpress :-) I find it so much faster to create a website that feels professional (while keeping the "handmade" touch of course).

    This is a brief summary of my thoughts when visiting your Instagram & Website. I can help on the Instagram Analytics part if needed. However I think you should mention in your post that Italian is a huge + to help you guys :-) I don't feel like I can be of much help as I don't understand the language...

    Hope it helps !

    1. 1

      Hey dude, thanks for taking the time to write all of this. Really much appreciated.

      WordPress va Shopify was because she had experience with WordPress already.

      Thanks for all of these suggestions. I don't have much experience with Instagram but i can try to look for those analytics, which I've never seen. Yes swipe up would help, but now I think they added the link that you can add to the stories. But her account doesn't have it, for some weird reason.

      What i know is that sometimes the posts or stories do thousands of impressions and some other times just a bunch (20/30). Even sponsoring the posts most of the times does not work anymore ( few months ago was way easier to get impressions and people interacting with the page ).

      For the Italian you are right. The idea would be to find a good and cheap way to ship internationally so to be able to sell around the globe easily and at that point an international Instagram page.

      Lives and reel, i don't think she's willing to do that :( pretty shy.

      I'll see what we could do on the website, with a blog or something.

      If you can give me some directions on the analytics side that would be nice

      1. 1

        No problem :-)

        • Yeah I understand the issue with live and reels, yet I think my main advice would be to diversify the content as much as you can (no need to show her head or to talk though) to gather data !
        • "Now I think they added the link that you can add to the stories. But her account doesn't have it, for some weird reason." --> this is the feature I was talking about haha, it is only available when you reach 10k followers
        • If you want to easy international shipping and more visibility you should definitively take a look at Amazon's FBA program !
        • For the analytics we can exchange on twitter @_maximall if you want, I can take a look at yours and give you some tips/directions
        1. 1

          Unfortunately you have DMs blocked on Twitter. I cannot send you one

  2. 2

    Hope all is well.

    A great podcast to listen to for instagram is “Build Your Tribe” Hosted by Charlene Johnson and her son Brock. They post new episodes often and are quite short to digest. They also help keep you updated on the latest trends and what works through their coaching and polling statistics.

    For instance right now standard IG post and stories are really falling short and the new hotness is IG Reels. I think this may be what I would cal the TicTok affect. People go on their social platforms to waste their time and see what is going on and IG Reels is kind of like how TikTok algorithms work.

    Research suggest video content is consumed more often and interacted with a lot more than static posts. So maybe having a weekly Show & Tell of new clothing may get people interested in watching and awaiting for the latest articles of clothing being offered.

    Remember, the key to social is often and consistent meaning people know when new stuff comes out to digest.

    I apologize for the sporadic ideas and suggestions as I have not looked at your mother IG since I’m on a plane right now, so disregard if you are already doing and know what I’m suggesting!

    Best of luck
    Joshua

  3. 1

    Hi Goncalo, it's goo to see that your Mom doing business by herself. Try SEO for business. For learning about it, you can check out learningseo.io Hope this helps.

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      It is my partner, the mom of my 2 children :D.

      Thanks for your suggestion! I'll go through that