Most outreach advice obsesses over the message. Better hook, shorter, punchier CTA.
But I've watched 27,178 of these go out now — and the message is maybe the third thing that matters. The two bigger ones both happen before you type a word: who you pick, and when you catch them.
Here's the part nobody actually triages — intent. Not everyone with the problem is a buyer. There's a ladder, and you can hear exactly where someone sits from their own words:
"does anyone know a tool that does X?" — top of the ladder. they're not venting, they're shopping. catch this in the first hour and it barely feels like outreach.
"ugh, doing X by hand again" — middle. real pain, but they haven't decided to fix it yet. your job isn't to pitch, it's to make the slow way feel as expensive as it already is.
"I wish something just did X for me" — higher than people think. it's a feature request aimed at nobody. be the nobody.
"X is so broken lol" — bottom. that's venting, not buying. skip it, no matter how many likes it has.
Most founders do the opposite — they reply to the post with the most upvotes, because it feels like reach. But upvotes measure how relatable a complaint is, not how badly that one person wants it gone. The quiet "anyone know a tool for this" with 2 comments outsells the viral rant with 400 every time.
So before you touch the wording: sort by intent, not by audience size. Then answer the top of the ladder like a human who's been there — no "Hi {first_name}," no pitch in line one.
That moved my reply rate further than any rewrite ever did.
I got tired of doing the sorting by hand across Reddit, X, LinkedIn and YouTube, so I built LeadSynth to score the intent and draft in my voice. First leads are free, no card: https://www.leadsynthai.app
Genuine question for the room — how do you decide who's actually worth replying to? Do you have a tell, or is it just gut?