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My app update was rejected 10 times from Apple, AMA

After 10 years of pushing app to Apple Store, I still struggle sometimes to make my app accepter.
The last version of https://captime.app

Was refuse for various reasons:

  • it’s not allowed to have mention of android availability in iOS screenshots.
  • it’s not allowed to showcase your website where you can see iPhone in iPad screenshots.
  • my app was using crisp for support chat, and in crisp a button allows you to upload images, because of that the app was crashing, since I didn’t put the plist for privacy image.
  • in a specific device, the app has different behaviors, one of my buttons was transparent in iPad Pro 11, but white on all others.
  • app should never crash even if something happens outside of your scope like another library, revenue cat plugin I use, crash every 100 launches Apple never double-check
  • on the specific device, they use to test a feature used in the app, the record screen cannot be started, it was making my app crash only ad Apple headquarters, even that you need to fix it.
  • to debug in app purchase you need to publish a version to store otherwise days will be buggy sometimes, so disable it for pas review the first time a new product is out .

There a few exemple of the last reject reason but a have way more in my bag if you want

on December 4, 2021