I recently ran a marketing campaign on AppSumo to validate my product and gather feedback. Here’s what I learned, the pros and cons, and whether it’s worth considering for your own venture.
AppSumo is a platform that offers deals on software and digital products, usually at steep discounts. For sellers (partners), they provide options to list your product, taking a revenue share—typically between 20% and 70%. When I spoke with them, it seemed like you could negotiate the revenue split or marketing effort, but I didn’t bother. I went with their standard listing, no extra marketing from their side, and priced my product at $19 for a lifetime deal. My goal wasn’t profit—it was to see if people would pay for my product and to get feedback from actual paying customers.
I built a tool I use myself and wanted to test if it could become a business. I had no audience—maybe 20 followers—and did zero marketing. I didn’t even mention the campaign on my website. The $19 lifetime deal was deliberately low to attract buyers and validate demand. I cared more about feedback from paying users (who often have different priorities than free users) than making money upfront.
The campaign ran for 4.5 months. Here’s the outcome:
Most sales happened at the end when AppSumo featured it in their “ending soon” section. I answered every question within a day, which I think helped keep the reviews positive.
Some unexpected perks stood out:
Running the campaign wasn’t all smooth sailing:
I don’t know. My payout was $3,209—not life-changing, but profit wasn’t my aim. Looking at other products on AppSumo, some seem to rake in serious cash—higher prices, more reviews, maybe more marketing on their end. It’s possible, but it might take more effort than I put in.
AppSumo was a solid move for me. With almost no effort, I confirmed people would pay for my product and got clear feedback on what features to build next. The SEO bump and traffic increase were nice bonuses. For indie hackers or online business folks wanting to test a product, it’s worth a shot—especially if validation and feedback are your goals. Just don’t expect a goldmine unless you’re strategic about pricing and promotion.
Super interesting breakdown man. Why do you think there is such a high refund rate though (almost 30%)? Or is that considered normal on the platform?
The refund rate is pretty high indeed. I think it's normal for the platform. Other founders have similar refund rates.
I guess it's due to AppSumo's generous refund policy (60 days) and some people trying to game the system (you have to ensure that refunded users no longer have access).
I see. 60 days does leave quite some room for gaming the system. So at the end, 30% is not that bad, considering.
I think so. Otherwise the positive ratings (4.5/5 average) wouldn't make any sense.