I have been running my agency for the past four years. But, I don't know why I can't ever make a profit?
I get a new client, then again, I need new hiring to provide quality service. I have been playing this sew saw for the last five years and I am really Frustrated about what to do and how to increase my profits?
I have tried CRM tools, Increasing the cost of my services, tried lowering my service cost by hiring consultants. I was even doing better, but when COVID hit, I have been devastated and am really looking for a solution.
What do you think should be the steps I should take to make sure my operations cost doesn't exceed my revenue?
One way to reduce the cost - by retaining your existing customers. Do you reach out to people with whom you have worked before and sell products?
You are definatly selling your service to much lower price.
You need to increase your prices. Having said that since you in business for last 4 years, you must have tried that too. I am interested to know why you are not increasing your price.