Need help in evaluating the problem I am trying to solve

Interesting. I work in UX and have had to sit through many (non technical) roles with the same issues. My concern is that once I learned some interview tricks (or someone taught me) - I didnt deal with the same issues. I didn’t need tools as much as experience and mentoring.

That said, I would test this idea with something called a painted door test. (Google it, it’s cool). The gist is you create various ads for this (so far) fake product - I would have each one highlight a specific pain point. You want people who encounter the ad to immediately feel seen, and then you test test test. How many people are clicking? Which pain point gets more traction? What price point makes engagement fall off?

When they click through, I’d have a basic landing page that allows people to sign up to take a short quiz in exchange for being paid something tiny. (Or a discount on future product? Heck - join our research panel!)

And try to figure out what tools they are currently using to solve this particular problem and how well it’s working.

I’d ask questions like, Tell me about a time when you (insert pain point experience). And then shut up long enough for them to just remember and talk. (Side note… also a good interview tactic.)

I’d do some comp analysis on allllll the tools that were mentioned. Down to “pen and paper” if someone used that to fix their problem. I’d look for gaps and opportunities - and common features across all of them and use that to build a quick prototype that I could put in front of users at a super low fidelity.

Then I’d ask people to pay. Landing page? Early life time subscriptions? Dunno. But an exchange of funds is the ultimate test and the faster I could get there the better.

The only way to find out is to put it out there and see what kind of response you get; alternatively, you might test the waters by providing services based on manual labor first, doing all those automated processes by hand and charging accordingly. Doing so is the only way to prove your theory correct. Small conversation is popular, but as people pull their hands out of their pockets, they forget what they were discussing. Some people may think it's a fine concept, but only if they can benefit monetarily from it. To pass the time, people often engage in idle chatter. Feel free to contact me with any questions.