Maker customer success?
I spend a lot of time thinking about & focusing on customer churn for saas companies.
I've noticed lots of bad onboarding from apps I've used. Most are not focused on the customer, bad copywriting, bad timing, etc.
I'd love to help the IH community and review your onboarding from sign-up flow, in-app notifications, email comms, to help you keep customers.
This isn't a sales funnel. I get to continue to improve & also learn what others are doing as well.
DM me and we'll chat!