I need some brutal honest feedback about my landing page. I get about 15-25 visitors each day but no one of them sign up. I've set up Hotjar as well and from the recordings, they seem to spend a considerable amount of time on the site but then go away.
According to Google Analytics, my bounce rate is 54% and session duration is 5 min 50 sec.
If you could tell me what you understand from the landing page what Jobtrackable is about and who do you think that I am targeting.
I understood what Jobtrackable does from the landing page. But it was not easy. :-)
To be honest, I was not fully sure how it works up until the last section ("Never miss what matters most").
The earlier sections felt like I'm reading a blog post. I would love to see the benefits in a little bit shorter form like the last section. Also, I would love to know how it works before going to the end of the website.
And lastly, the subscription popup in the middle of the browsing/reading is a bit annoying.
Valid points @mizan I always hated popups but I read that we should always have an email list. I'll double the time before it triggers to 60-70 seconds.
So was it that the problem has been over-explained and the solution not explained well or is it that the whole content can be reduced? And what if put a section before after the hero section to explain what it does and keep the rest of the content as it is?
I think it's a bit of both. Over-explanation took lots of spaces that the main product value was not clear until later sections. I think you can use 2 sections after the hero section to explain What is jobtrackable and how it works. I think you can reduce some content as it's really long reading without any real product image or video. Also, As I said earlier it feels like a long blog post with list of possible problems.
Subscription popup: If you think it's necessary then maybe you can trigger it when the user trying to close the tab / leaving the site. Or you can put it into the footer. Because I think if someone is interested in your product they will sign up via sign up form. If someone is not interested in your product the chance is high that they won't be interested in your product newsletter either.
My suggestion is to test the changes. Make the change and A/B test.
@iammarcthomas explained the content issue with much more details in his screenshot.
Makes sense. I've removed the popup. And changed the complete content of the landing page & added gifs to explain the workings of the product. Hopefully it is better than the previous one. Let me know what you think
It's explained much better now. :-)
Not clear enough what you do.
What do you actually do? Lead with that. Make it so clear no one could miss it. Maybe that is a screenshot of your actual product. Maybe that is Step 1, 2, 3 etc.
I get the idea of your product but now exactly what it does.
@joshdance I agree with you. I've now added gifs instead of the illustrations to show how it works. Also completely changed the content of the landing page. Hopefully it better than the last one. Let me know what you think
The gif is much better!
Imo, You should have at least 3 cta buttons on this page with the first one being "Get 37% more job offers" right under your first section above the fold (All should be bright and center).
Also less text. Shorter headings. More succinct benefits easily read within the first scroll. Summarizing your benefits using a 3-4 checkpoint-type list under the abovementioned cta button followed by a question that agitates the pain point, followed by one more (you guessed it) cta button.
All these are notes on mobile. Hopefully that helps. Very nice visuals/design overall tho.
I really like the design. Here is what I think:
Good luck!
@indiefoundur It was a mess. I made some gifs to explain how it benefits and used them to replace the illustrations. Also replaced the windy text on the page. Let me know what you think about it now
Much better! The gif explains this well now. The questions I'm asking my self before hitting the "Sign up" button are:
My questions are mainly now about the added value rather than understanding the idea. If the value proposition has some hidden points other than "I'll help you organise your applications" then I need to see it at the top without spending much time looking for it.
Good luck!
Hey @himanshu_s I've just sent you an email with a possible option which you can use to improve the website conversion.
Hi buddy. Just checked the page from my phone so I'm going to give you my 2-cents on the mobile view. On the homepage I can't seem to see a proper CTA to get started. I needed to manually navigate to the pricing page in order to see one and even then it wasn't very "punchy". Will check it again once I go from desktop š
Ok, I can see that on desktop there's a nice and punchy CTA at the very top. On mobile, however, no CTA to be found on the homepage. If your 25 visitors come from mobile, that should give you some clues.
I also second @mizan. It took me a minute before understanding the value proposition. Moving that up a tad may help you out
I'll have to move the site away from Wix. It's responsive settings suck.
Is the hero content something that should I look into? Cause that is the first thing that everyone will see.
I am thinking of including a small section after the hero image, probably a gif to show how it works etc. So will the rest of the content on the page make sense then ?
Have you looked into the quality of the page visits? You can have 20 visits from bots which will not convert ;)
How do I check that?
You can look at user agent, ip, country of origin and those kind of things.
Great initiative @himanshu_s
I can see a problem where you've included a CTA everything single bite but visitors cannot see your product on homepage
Nice execution using airtable! Excited to exchange ideas
@felix12777 the site was a mess. I've completely revamped the content and illustrations.
I had seen Venturelist on PH and upvoted it. Nice collection and sleek website.
I think you spend too much time on the problem (read as first half of the website) vs describing your solution.
"Following up on job applications made easy"
But following up is the difference between landing that dream job or not
We make it easy to follow up
How
i got the idea - looks useful! What i missed was screens how the app actually looks.
also, in pricing&plans - you have "Lifetime access" and then "Valid for 50 months".
is this a valid offer? seems misleading
No-one wants what you offer. They will use free spreadsheet instead. Time spent on site (5min) is prob looking through sample jobs. That's what people coming to your site are interested in. Try to serve that.
Where is the call to action button on this landing page ?
Session duration is long because your landing page looks like blog article on mobile view.
Use Job-To-Be-Done framework to build this landing page.
If I was you I would have done the following
Use One Pain Point Per landing page.
One home page , I would have written the job seeker's success statement.
For example :
Getting A Next Job Made Hassel Free
Jobtrackable makes your job seeking activity simpler
The landing page offers nothing to people who are looking for a job, lacks social proof and I don't see how this product helps.
Is this for the states? UK? Australia? Canada? South Africa? They all speak English.
My experience in the UK as a software developer: I got absolutely bombarded with messages on LinkedIn and follow-ups do take time for multiple reasons. You would need to integrate with job boards and convince every single recruiter to use your software, spoiler alert: ain't gonna happen because they use email all the time for everything.
Another problem I saw: The person looking for a job has to pay for this product? At best, you should be selling this to the recruiters but I doubt they'll change their workflow since email is king.
It might help to be clearer (especially 'before the fold') as to what the product does and why it's worth paying for. I didn't start to get an understanding of what your product does until I scrolled all the way down to "Let us handle the difficult work", which is far too much scrolling to get a gist of what the product does.
The story on your website that guides the user as to what problem your product solves is a novel idea, but it requires too much user commitment at such an early stage of the user journey (too much reading and too much scrolling). I would try to make the page more visually oriented and make the main benefits of your product known well before the user has to scroll down.
The menu item for "Hiring !" implies you are hiring, even though the page is about hiring in general.
Also, you really need to be careful when making claims about the number of job offers people will get by using your product. You are making a bold claim by implying that use of your product will result in a 37% increase in job offers. You need to back up your claims.
I've noticed your site isn't optimised for mobile devices: you should make your site design work well on mobile devices.
Finally, please, please, consider getting rid of the newsletter popup that was just thrown in my face ("Join X job seekers and get weekly job search tips"). I'm in the middle of reading and it just pops up without warning. I honestly do not care what conversion rate it might give to your site or to any other, it's a terrible user experience and no site should do it, full stop.
I'm pretty sure I am not the only person that immediately closes any site that has the audacity to display full page newsletter ads in my face when I'm trying to read.
Now I've got the feedback out of the way, best of luck with your new product.
You should put the "Solution? A job application tracker" section right at the top š Looks really good though.
The primary problem I see is that your market is not exactly flush with cash. Job seekers are nearly exclusively low on income, and thus dropping $50 on something they could replicate with Calendar.app and a textfile is probably not high on their list.
Harsh words, true, but that's the mindset you have to overcome, so your landing page needs to talk about why you can't replicate jobtrackable with a calendar and a textfile, and you have to do it well enough to get $50 out of someone who's low on cash already.
Hi Himanshu.
First off, you need a significant amount of traffic to get valid results on conversion rates, so I wouldn't panic just yet. That being said, here are some suggestions.
The 37% more job offers is a strong claim if you can back it up. I would include the source to make it more credible and make it stand out even more. I would suspect users care more about that than the main headline. If they need a job, offers are better than potential opportunities.
Your CTA button is a bit small. That's an element that you really want to stand out. Make it bigger and bolder. And on the sign up form itself, I would briefly restate the benefits and let the user know what to expect when they click the button.
And while social proof is a good thing to include, I'm not sure 132 is a big enough number of users to sway people. In fact, if people see it as too small it could actually dissuade people from moving forward. The opening tracked and reminders set are good quantities, but I'm not sure how much people care about those statistics. How about things like interviews generated or offers received? That's what job seekers really want.
From someone with not alot of experience, lots of stuff to read and seems very squished. Cool colors/designs though. Once I understood what it was, largely relatable and even shared it with a friend whose wife just got laid off at Yelp.
Same comments as the others, it took me a while to figure out what exactly your service was providing. I also found some of the wording confusing and would have to read a sentence a few times to fully understand it (but that could also be because I'm still waking up :) )
Also I'm in no means a pricing expert and I'm sure you've weighed the pros / cons, but job seeking is generally a temporary problem, I wonder if a monthly subscription option would be better? If I'm looking for a job I probably wouldn't be looking to purchase a life time license for something like this, just my 2 cents
@graemefunke I agree with you. The content was windy and difficult to read. I've changed the copy and added more gifs to make it easier to understand.
As for the pricing, there is 1 company that is doing exactly this and they charge $10 per month. But yes, a monthly subscription is indeed better and it is on my to do list.
Do check out the landing page and let me know if it is any better than the previous one.
Much better :) ...best of luck!
Himanshu,
I took a look at the page. I think that bounce rate combined with the duration probably indicates the key problem: people have to work really hard to know what this is for.
Here's a link to a screenshot with markup I added
BTW ā did you try the first day of the Demand Curve program? It's free and I've recommended it to a bunch of people to help them work out what their value props are. You can take a look here (note: I have no reason to recommend this to you other than it was amazing for us)
I hope this is helpful to you?
Marc
Thanks for the detailed image @iammarcthomas. I've changed the copy and added gifs to show the working and explain the benefits. I've also done away with the windy problem section. There would still be a ton of improvements left like the responsive settings. Just hope it is better than the previous one.
Do check it out again if you get some time.
I don't have a business of my own yet, but here's my two cents:
For the business aspect it's not immediately clear what problem you're solving, and I don't see any value propositions. Most of the sections are just iterating what the problem might be or I might have, rather than the features you have to solve it.
For design the header should one of the most emphasised elements on the page. My eyes immediately wandered away from the header and made it hard to focus on what you're pitching.
Makes sense @janetacarr. The copy of the page did not turn out as I had expected.
I've changed it and added a couple of gifs to explain the working and iterate the benefits. There are still some improvements left, like the responsive settings. But I hope it's better than the previous one.
Do check it out if you have some time.