Need Suggestions for Customer Support/ Ticket System
Looking for suggestions, on a simple low/no cost customer support and ticketing system.
I prefer a .Net/SQL Server based system if that matters.
Thanks
Looking for suggestions, on a simple low/no cost customer support and ticketing system.
I prefer a .Net/SQL Server based system if that matters.
Thanks
Check out usuaia.com , it's a 100% and for a small project should be enough
If the solution is SaaS, does it matter if the ticketing system is .Net or something else? Is there something specific you are looking for with .Net and SQL?
I recommend FreshDesk for ticketing system. They are offering credits for startups https://www.freshworks.com/partners/startup-program/tiecon2020/
We have used FreshDesk for several years. They have a good product and reasonable pricing
The rest of my site is .Net and SqlServer. That is also my strength. But I am open to other options.
I'm biased, but Jira Service Desk is great, and relatively inexpensive for their cloud version for like a 10 person license.
Jira can get expensive quick though.
Is there a reason for .NET/SQL server? I think the best free ones are Jira, hubspot service (to start), and OS Ticket.
https://blog.hubspot.com/service/free-help-desk-software
Thanks for the link. I'm thinking Hesk is worth a look. It's PHP/ MySql, but I can live with that.
Thanks again.
Cool. I use the free version of freshdesk. Simple and easy.
The rest of my system uses .Net and SQL Server.
But I am definitely open to other options.
Thanks