We recently ran a small experiment - we implemented a mini version of command bar widget (something like Notion’s Cmd-K) in our SaaS dashboard with basic features like navigating within the app (ex: go to settings, go to billing page, analytics etc.), execute simple actions which are context-aware (ex: update status when in the item details page, change date range when in analytics page etc).
We noticed people were actually using this more than we anticipated. They found using the app more easy and faster. From the search terms, we understood people want to perform more complex actions using this command bar. Whenever we launched a new feature, we showed that as a new suggestion in the command bar, and it worked better than trying other ways, like showing a new feature announcement modal.
I was wondering if this can be built out as a SaaS product in itself, where people can easily integrate a command bar to their SaaS dashboard to delight their users, convert them to power users, and improve retention.
Currently, it is very code-heavy. But, we can make it a no-code way to create & manage simple to complex commands based on the context or user events, collect deeper usage insights, integrate help docs, make announcements, themes & more.
Would you find this helpful for your SaaS? What do you think?