Onboarding Checklist after working with 30+ venture-backed startups

Hey everyone,

Created this SaaS onboarding checklist – main topics:

1. When is a user onboarded?
2. What are all steps towards being onboarded?
3. Where do users get stuck?
4. How can we help users get unstuck?
5. How do we make sure we hit the mark every time?

• Ruben