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9 Comments

Only took 30 cold calls - first two customers

Hi Everyone :)

My partner and I recently started a digital agency business helping local and online businesses with setting up their website, paid marketing channels (FB / Google) and social media automations.

Glad to say after just 30 cold calls we've found our first two local customers :) As an introvert, cold calling initially was not my strength but finally nailed down the pitch and I'm confident in the service I provide so I believe that's translating to better results!

Recommendations:
-Cold call in the morning - 9-11:30AM
-Have a script ready until you memorized it and are comfortable with the product / pitch
-Found all the leads from our local Chambers of Commerce. Lots of local businesses and potential leads :)
-Track conversations, calls made, and next steps (we're using Airtable as a CRM). You can't manage what you can't measure.

On to the next call!

https://miadigitalservices.com

on April 26, 2021
  1. 2

    Congrats! moments like these are made or break for startups, it's really great that you were able to achieve success on your leads. It'd great if you actually share your pitch or parts of it.

    1. 1

      Thanks @Julide - Good idea! I'll do a small write up on my pitch and other cold call things...

  2. 2

    This steps sound simple but can make all the difference. I wish I knew this when I had my first agency back in 2011.
    Keep up the good work! 🚀

    1. 1

      Thanks @startupbarista!

  3. 1

    Congrats on the first customers. I've never done cold calling but it sounds intimidating.

    1. 1

      It definitely is at first lol. Trust me, this isn't including the calls where people have hung up, yelled, etc. But just got to have the memory of a goldfish and call the next one :)

  4. 1

    congrats! that's a great milestone and hopefully you can use work you do for those clients as case studies to further promote the business

    1. 1

      Thanks! And yup thats the plan, hopefully get some referrals as well :)

  5. 1

    This comment was deleted a year ago

    1. 1

      The scope of work varies and same with our pricing packages - some only need websites, some need an IVR system with Twilio, some need it all.

      Our main goal is getting to 100-150 clients.

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        This comment was deleted a year ago