Peppermint ( A Ticket Management/Helpdesk solution ) Update 0.2 is Here! 🍵
It's a little rough around the edges, but i feel like it now has a solid foundation to what i want the project to become. The base of the application now works fine and is in a stable condition which is going to lay the groundwork to some of the features I want to implement.
You can see the project here - Github Link
What has been improved?
- Now support personal and ticket related file uploads
- Ticket Creation with markdown support
- Improved Ticket Detailing
- Massive UI/UX overhaul with thanks to tailwind
- Quicker development & better production experience with NextJS
- Fully mobile responsive with plans to introduce pwa mode
- Personal Notebooks that support markdown.
- Client Notes
Whats up next?
- Email & notification support
- Knowledge base that can be private / teamwide / public
- Asset Management
- Link tickets to Github & Gitlab issues
- Portal for users to see updates on their tickets
If you want to quickly check it out you can always use linode's one click installer -> One Click installer
You can find us at the links below:
Github
Discord
https://docs.peppermint.sh/)
Peppermint.sh
Roadmap
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Just installed for a small business based in Uganda where the KISS ethos for any systems that are installed is king, and you meet that for sure.
I just did a 'linode install', nearly worked, had to do a little debugging in the end it was 2 hidden characters embedded in the copy/past docker config the needed removing then it all worked.
My question how is: easy would it be to add SSL support, seems pretty much the minimum required nowadays, specifically Let's Encrypt, as that would be innkeeping with your product ethos.
Great product I'd really like to see this evolve but still keep it simplicity, love the fact after install it intuitive and easy to use, I would be more than happy to pay for this once SSL and email ability implemented.