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Please vet my startup idea — askawiki: Chatbots Powered by Wiki/Knowledgebase for Automating Tasks & Workflows

Hey Indiehackers,

I'm working on a startup idea called aska.wiki, and I'd love to get your feedback and thoughts on its potential. The core concept revolves around creating chatbots using a wiki/knowledgebase, which can then be employed as automated agents to perform tasks and manage complex workflows for businesses.

The idea is to build a platform where users can create and manage their own wiki/knowledgebase, which serves as the foundation for training chatbots. These chatbots will be able to access the information stored in the knowledgebase and use it to answer queries, automate tasks, and manage workflows within a business environment.

For example, imagine a company that has an internal knowledgebase containing information about its products, services, and processes. They could use aska.wiki to create a chatbot that can automatically answer customer queries or even handle tasks such as scheduling meetings, processing orders, or generating reports. The chatbot can be trained to understand and execute complicated workflows based on the information in the knowledgebase.

In addition to our cloud-based solution for smaller businesses, we will also offer enterprise solutions for larger organizations with more stringent privacy and security requirements. For companies that need to comply with regulations like HIPAA or GDPR, we plan to provide on-premises or ad-hoc self-hosted chatbot solutions. These options will ensure that sensitive data stays within the organization's own infrastructure, allowing for better control and protection of customer information.

Furthermore, our enterprise offering will include a more guided and customized approach to implementing chatbots. Our team of experts will work closely with clients to understand their specific needs, configure the chatbot accordingly, and ensure seamless integration with existing systems and processes. This tailored approach will enable organizations to get the most value from their chatbots while maintaining the highest standards of security and compliance.

In essence, aska.wiki aims to provide a flexible and customizable solution for businesses looking to automate tasks, improve customer support, and streamline their operations using AI-powered chatbots built on top of their existing knowledgebase.

Now, I'd like to hear your thoughts on the following aspects:

Market potential: Do you think there's a demand for this kind of solution among businesses, both small and large? If so, which industries or sectors do you think would benefit the most from it?

Originality: Are there any existing competitors in this space that I should be aware of? If so, how can aska.wiki differentiate itself and stand out?

Feasibility: In terms of technical implementation, do you think it's feasible to build a platform like this? Are there any significant challenges that I should be prepared for?

Monetization: What are some potential revenue models for aska.wiki? How would you suggest pricing the product or service to attract customers while also generating a sustainable income?

I'm eager to hear your opinions, insights, and suggestions. Your feedback will be invaluable in shaping the direction and development of aska.wiki. Thank you in advance for your time and input!

Best regards,

on April 7, 2023
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    It sounds like this right https://www.glean.com/

    I think demand is not the issue. I think how simply you package it... what's the initial build and pitch that will matter

    i got lost in the level of detail and things you are trying to do all at once.