4
6 Comments

Please vet my startup idea - saas plumbing stack

Building a SaaS product requires using multiple different other products (most of them SaaS themselves) - eg. ticketing, chat support, recurring billing, user-management, crm etc etc.

A lot of time goes into understanding and integrating with each of these APIs - some are simple and some aren't so simple.

Most importantly your customer's journey and current state is split across all these different products. For a solo founder or tiny startup, just generating different reports or cuts of data is a non-trivial amount of time.

Does it make sense to create a SaaS product that provides a simplistic version of all these common functions in a single API that not only gives a single pane of glass to analyze customer/user behaviour but greatly simplifies integration.

I am considering building this open-source so that people who want to and can host their own infra can do so. If there is enough interest, I'll create a managed paid version.

Looking for feedback (good/critical/anything) on whether this is something worth pursuing. Thank you in advance.

This comes from having built multiple SaaS products in the past and having had to live through this experience of siloed data.

on December 20, 2022
  1. 1

    Sounds too complex to start with. Been writing around Micro SaaS Ideas around multiple niches, here in my view.

    This sounds complex and there may not be a need for this too especially for solo-founders.

    Most solo founders build quick hacks instead adding one more tool to the management stack. Just double check the demand.

    1. 1

      Hello. Thank you for the feedback - given your experience, what would be an effective way to estimate the demand for this in the market?

      1. 1

        Some pointers. Wrote more at Zero To Founder

        • Create a landing page with a signup form (Don't build a full blown product)
        • Submit it to Betalist (Betalist takes about 4-6 weeks to launch the product)
        • Leverage Subreddits, Indiehackers, Facebook groups and closed communities (Spend 4-6 weeks)
        • Launch on ProductHunt (Spend a week with pre-launch activities)

        By this time, you should have 40-50 people on waitlist. Ask them to get on a call and see why they are intersted. At this point, I would highly recommend you to try 'The Mom Test' strategy and ask proper questions. If you see at least 10-15 people positive and you get a positive vibe, then go with a MVP.

        This process roughly takes 4-6 weeks but helps you much better to validate your product, idea and reach.

        If you fail to reach 40-50 waitlist signups, there could be a problem with your idea or with your reach.