Poll: Do You Care About User Feedback?(GIF included)
Hello,
Instead of burning myself out on overly complicated idea I have decided to test the waters with a super simple idea. What do you think?
It's a feedback widget for other peoples websites/applications. The concept is simple, the user creates a widget and add a site pixel to their code. From a widget will be displayed to the user to see if they are enjoying their overall experience. From there the site owner can login to the web portion of the app and view all responses. Below is a quick GIF of the idea, LMK what you think.
That's the idea for the MVP. Simple, Sweet, Short. What do you think?
I like the concept of quick & approachable customer feedback. Maybe a text field why a user did or did not like something would be useful as well.
Intercom, crisp.chat etc are in a similar space, this would be a simpler version? Do you have a site to test this feedback tool on?
Good idea. I'll add it to my POST MVP list of features I want to add. At the end of the day I'd love to be able to offer tons of different useful widgets.
Those companies are certainly in a similar space, therefore I am trying to figure out how to make mine unique. The first version will be focused more on collecting user sentiment. My personal use case is to have it collect user sentiment after a big feature launch to keep up with how the masses are enjoying changes my team makes over time.
I don't personally have a site with traffic, but my coworkers are encouraging me to build it, so they can use it on one of their existing products. Figure that would be a good start, but I know one customer won't be enough to keep it running.
Looking forward to see the progress on this! :)