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65 Comments

Product success without an audience?

The prevailing advice for solopreneurs seems to be:

First: build an audience
Then: build a product

But I want to know if there are exceptions to that rule.

Does anyone have examples of solopreneurs that have built successful products/SaaS without much of an audience?

Thanks.

on November 7, 2022
  1. 14

    Audience-building is just one type of marketing. There are many others that work: content marketing, SEO, paid ads, social media, etc...

    In fact, I'd say that audience-building is really a sub-category of content marketing.

    1. 1

      I guess you could describe it that way. Your audience follow you because of the content you put out.

  2. 6

    It depends a little bit on what you mean by "audience" - to me, that word means "a group of people whose primary interest is "you and what you have to say" rather than "the problem your product solves". Most solopreneurs don't have an "audience" in this sense.

    In a recent Startups for the Rest of Us podcast, Rob Walling actually pushes back and says that most first-time entrepreneurs overestimate the importance of an audience in building a startup: it's great to get things rolling, but you still end up having to do the hard work of finding where people with this problem already gather (Slack workspaces, LinkedIn, subreddits, Discords, conferences). By doing this, you can take advantage of the audience-building that others have already done.

    Building an audience takes a ton of time and is a job in its own right: trying to take it on as a first-time founder isn't a recipe for success.

    In my experience, you should:

    1. Focus on maybe getting a few precommitments from a well-crafted landing page that describes the problem and how you solve it (or at least validating the pain point by talking to would-be customers)
    2. Build a very small, high quality solution that solves an important piece of that problem.
    3. Monitor the existing distribution channels daily and every time someone posts about a problem that your tiny product solves, be there to helpfully guide them to your product.
    4. Always be looking for new distribution channels

    Once I made this shift from "proactively post a link to my thing in existing distribution channels" to "reactively helping people within the distribution channel when they say they have this problem", people start viewing you as helpful instead of spammy.

    (A while back, I wrote some guidance on the importance of a "small, high-quality solution".)

    1. 3

      Thanks. I love this. Points 3 and 4 are eye openers for me.

      Audience is just one distribution channel, and you still have to build it.

      The alternative is to monitor and participate in existing channels.

      Thank you!

      PS I'm going to look up that Rob Walling episode.

      1. 1

        I’d highly recommend it! That podcast is great for indiepreneurs.

    2. 1

      I can confirm that I've achieved a moderate success using this approach.

      1. 1

        What were the products that succeeded with this approach?

  3. 4

    At TinySeed (tinyseed.com) we've funded more than 100 bootstrapped SaaS companies. We get several hundred applications for each batch and pick the top few percent between ~$1k and ~$40k MRR.

    5% of them had an audience before they launched their SaaS. Visit this page and assume that 1 in 20 had an audience: https://tinyseed.com/portfolio

    If you are building info products and courses, build an audience.

    If you are building SaaS or software, don't build an audience unless this is your sweet spot zone of genius. IMO it's not worth the time and effort for SaaS unless you have it already.

    1. 1

      Thanks Rob. Having data to confirm things is really reassuring. Thanks for sharing it.

      You also make a great point. It depends on the product. And the nature of the product.

      When I think 'product', I usually think SaaS, because that's what I build. I think this is why I get confused when I see founders recommending the audience-first route without realising they're usually talking about courses or content.

      "Sweet spot zone of genius" - love it!

      F

    2. 1

      Thanks for sharing Rob. Great to see some data on the topic.

      What if your building an accelerator and community. Then is building an audience worth it ;)

      1. 2

        Ha, exactly! Seriously, if you need people to know, like, and trust you to buy your product (info product, book, course, community, event ticket, accelerator) then build an audience.

        But if are solving a problem with a software tool you don't need it. It helps, of course, but there are better ways to invest your time.

  4. 4

    Hi Farez, I'm sure there are many examples of individuals who are successful but have small followings. My SaaS product and software licensing business is doing $50k ARR and my following is non-existent.

    Software licensing (B2B) is 80% of my revenues. If selling to businesses is your model, then you don't need a big following, just a handful of businesses that have $5k/yr problems.

    1. 1

      Thanks, John. That's good to know. I don't have a huge following either but I'm passionate about building SaaS businesses.

      I like how you profile your target customers as those with $5k/yr problems. That's a great metric.

      Thanks.

  5. 3

    Why not both, building in public is very powerful. Not only do you hold yourself accountable, but other people do too.

    When you promise to deliver X update by Y date, and people engage with you (audience), you are much more excited and motivated to finish it on time!

    Building without an audience is terrible because you might be wasting your time on features that people won't use or are implementing them the wrong way without getting some feedback. (even if you want to build the product for yourself since you are biased)

    I just started building in public, and I have gained a couple of Twitter followers. Still, most importantly, I got 150 beta testers to try my app in a couple of days by posting on Reddit about my progress and asking for feedback and insights!

    Just yesterday, a user posted a very nice comment after a week of use, and it made me feel so good and motivated.

    1. 1

      How do you get customers on Twitter?

      1. 1

        I haven't gotten customers that I know of. I couple downloaded the app. I started following people that are also building stuff in public and comment on the big account's posts.

        I also post updates although these get like 2 likes atm lmao I only have 21 followers, had 10 friends before

        1. 1

          I think the public accountability thing does work for some people but can be counter productive in others. Kinda depends on your personality. Not everyone likes the pressure.

          Congrats on getting your beta users. 150 is a great number!

          But it sounds like that's because you've hit on a problem your target customers have and want solving. Not because you have an audience.

          1. 1

            Yeah, I don't have an audience yet since I just sent the beta link. I should've sent them to subscribe in the product hunt.

            After my mistake, I did it for a bit, but some were reluctant; I got ten subscribers like that, so maybe I should keep doing that.

            For now, on twitter, I just got 20 followers posting about my day and updates, commenting on similar users that have a big audience, etc..

  6. 3

    I had the same question and I have started building product without building the audience. 🙉

    And boy, I have to tell you, I should have listened to the advice. 🙈

    1. 2

      What's the product?

      1. 1

        Thanks for asking!

        awesomegoat.com - Online tool for building custom media monitors.

        User enters web URLs they want to watch and Awesome Goat will periodically digest these web pages for them.

        Goat is able to recognizes structure in arbitrary web page. So, it can be used to monitor investments, industry news, competitors, customers, government pages, real estate listings ( https://awesomegoat.com/streams/2 ), etc.

        1. 1

          That's awesome. Haha.

          Why do you think it'll be easier to sell this product if you had an audience?

          1. 1

            I would think that having an audience gives you had start as people following you know you a bit. And possibly have positive expectations about the product you are building, without the audience you lack that connection.

            1. 1

              If you already have an audience, then you definitely have an advantage.

              But if you don't have an audience, then you still have to do the work of building the audience.

  7. 2

    I am building a saas product for sales professionals which will help them improve customer acquisition with a lesser time.

    Yes, I checked for the product market fit. And I don't have an audience yet.

    But as per my target customer base - I'll like to use my product to advertise the product.

    Let's see If I can create an exception.

    I'm new to indiehacker. So, indiehacker is not allowing me to post my product here yet. But I'm one month away from beta test. You can pre register by sending your email on my twitter also I'll absolutely love to have a conversation.

    1. 1

      "Eating your own dog food", as they say :)

      I'm realising more and more that the 'audience' question is just a distraction. The goal is to get customers. If you have an audience, use it. If not, then find other ways, instead of being distracted by 'I need an audience first'.

      Hope your beta goes well!

      1. 1

        true,
        Youtubers and marketing gurus always say creating an audience is best but me as a developer I feel it as a complete nightmare and it takes more courage and work to do Marketing than building the product atleast to me.

        @farez can I get some tips on getting few beta users from you? That will be helpful.

        1. 2

          Don't shy away from marketing. This was my mistake (I'm a developer, like you).

          Marketing is at least 50% of what it means to run a business, and the sooner you start, the sooner you'll get better at it.

          My advice is start marketing today! But start with something that's easy.

          Re beta users: find a forum or discussion group where your users hang out, contribute and help out, and through that, find opportunities to mention your beta and invite people.

    2. 1

      That's a cool idea and I'm in a similar area as you having built a platform for sales people and trying to get my clients through sales tactics first rather then audience

      1. 1

        Hey, SalesSpace
        How far you are with your work?

        I would love to connect with you and learn about your product and I would also love to talk about my product and what are working for me.

  8. 2

    Oftentimes you build an audience by building products.

    But here are a few marketing ideas and resources you can use to market without an audience:

    1. sell on marketplaces like Amazon or Udemy. They bring customers to you with their aggregated demand.
    2. Create content for search engines, let people find you. If you have for example the best post on how to sync Salesforce to Asana people will find it, and your tool.
    3. pay for ads. No audience needed, just money.
    4. pay for influencers to make content about you and distribute it.
    5. Direct sales. directly reach out to people who might need your product. Critical in the early days
    6. Find groups of your target people and hang out with them. FB, Meetups, Reddit. Provide value. This is could be the start of you building an audience.
    7. YouTube - content can go viral without an audience. Esp YouTube Shorts
    8. TikTok - content can go viral without an audience.
    1. 2

      Totally agree - you can build your audience while building your product. But I guess that'll be a more 'general' audience rather than your target customers. I usually see this type of audience consisting mainly of founders trying to learn from other founders. But still useful to have.

      I like your breakdown of alternative channels. I've been having some success with organic search traffic, and with a free online tool, I created.

      Thanks for that (and making a note of these channels to try).

      1. 1

        True it can be a more general audience. Or if you really narrow your focus (aka only talk about finance if you are building tax software) you can build an audience directly in your target.

        I am writing a guide with 27 marketing channels, along with tactics and best practices. You can get on the email list to get it here if you want. - http://eepurl.com/bCWb6X

        1. 1

          Good point on aligning the topic with the people you want to attract. Yes that would build a relevant audience.

          Thanks for the link.

          I've also been using the Bullseye method by the creator of DuckDuckGo. Lots of channels to explore there too.

  9. 1

    HOW IS IT POSSIBLE?

  10. 1

    it depends what kind of product and what kind of audience.
    @arvidkahl distinguishes "borrowed" vs "owned" audiences, mostly for SaaS and some other products .
    @robfitz says your "seed audience" is the key for info products, such as books, courses, etc.

    In my limited experience, having your own seed audience for info products is gold.
    Cannot say anything re: SaaS

    So, as usual, is depends...

  11. 1

    It depends on who your customer is. If you are building a product for people who don't use twitter, it can be useless to create a following on twitter.

    But if you tweet about your product aka build in public, other builders and indie hackers will follow you. They won't be your customer but can give you immensely value feedback on your product, landing page, design, pricing, find market, and what not.

    1. 1

      Yes, building in public is great for getting early general feedback on what you're building.

  12. 1

    Would like to understand this as well. I am building an app, but in my mind app first then the audience. I feel like nowadays you'll have to pay to build an audience.

    1. 1

      There's no cost to building an audience. It involves creating lots of content and sharing your journey and thoughts publicly.

  13. 1

    While it helps, you do not need an audience, you just need to know how to cut through all the noise and be heard which is difficult in this day and age.

    1. 1

      I think that's where understanding and playing to your strengths come in. Being different to everyone else helps.

      Still need to find the people who want to hear from you first though!

  14. 1

    Solopreneurs most times don't know what they want to build.

    So, building an audience first helps you test out ideas before you spend weeks or month building a product.

    But like every other advice, it's just an opinion of others.

    What most solopreneurs do these days is to build side by side, listen for signals, iterate and build again.

    There's no one size fits all.

    While an audience is much of a leverage when building, you can build a product then an audience

    1. 1

      Or I some of the replies here have shown, you can build your audience while building your product.

      Which feels like a good strategy to me because your first few products will probably be learning projects anyway.

  15. 1

    I really believe success is about customer success, not audience. Your initial users/customers WILL build you an audience for you if they have a good enough experience.

    For more common products with lots of competition and minimal differentiation, surely having an audience helps tremendously though. This is why celebrity brands tend to do so well. But they typically are selling you say, Booze, or Cosmetics, not something truly unique.

    1. 1

      Yes, ultimately it's about customers.

      Your audience is a channel to your customers.

  16. 1

    Games are generally an exception. Defining a game is no fun but u can only know the results after putting it in user's hands.
    You can see that all movies/games are generally throwing things on a wall and hoping something sticks.

    1. 1

      I think this is true for a lot of creative work.

      Got this from the Not Investment Advice podcast: the owner of the Hello Kitty brand is a multi-billion dollar company. And they produce almost a 1000 products and ideas a year, and just throws them out there. One or two will stick and those bring in the bucks.

  17. 1

    No one starts with an audience. In most cases, seems success is really about consensus; you have to demonstrate you deserve success before society at large will allow it.

    1. 1

      Interesting observation.

  18. 1

    An example of a success Solorpreneur is Marie Forleo, a Business Coach.

    Forleo currently provides an extensive amount of free content, which includes mini-training on audio found directly on her website. She also regularly sends out newsletters filled with viable information for her subscribers and posts video tidbits answering viewers’ questions. In addition to that, Forleo also manages to broadcast an award-winning weekly web show called MarieTV, where she interviews prominent thinkers in the business or personal development industry.

    However, the majority of her earnings come from her online business programs. One such program is called the Copy Cure, where she teaches participants ways to improve their writing skills to attract more business. Her more lucrative program, however, is B-School. This 8-week online course teaches effective marketing strategies to entrepreneurs that want to increase their revenue. Students can sign up at any stage of their career because she provides the fundamental tools needed to begin, grow, or expand a business. The course is only available once per year, which makes the selection process competitive. However, once a person has completed B-School training, they have the opportunity to retake the program without additional costs.

    Most recently, Forleo released a New York Times best-selling book, called Everything Is Figureoutable, and has begun a book tour throughout the US.

    At present, Forleo is valued at approximately $14 million. This is a great solopreneur success story.

    1. 1

      That's a great example. Thanks. I'll look her up.

      Training is a business that definitely benefits from audience building.

  19. 1

    Advice is nice, reality is often different. For new creators, many people make a simple product and then go market it.

    Either you sell a dream
    Or you give a product.

    Join here at 2pm EST to chat more about it

    https://vibehut.io/rooms/6304c25f8ac27200164bd65f

    1. 1

      Or make and sell a dreamy product :)

      Thanks for the link.

  20. 1

    Hey Farez,

    Two things.

    First - if you are going to go down the audience-building route before building a product, make sure you also monetize that audience at the same time. The number one killer of all startups is not making enough money. So make sure you're selling something (that could be an information-based product or even doing something like crowdfunding).

    A company like Bullet Journal is a great example of this - started off with no product but sold a BLUNT belief to its target audience (I've written a number of articles about this on this website and you can find more info on my website). Very quickly the founder launched a Kickstarter to raise money for a new website before branching out into physical products, then a book, an online course, and now a mobile application.

    Second - you don't need a huge audience to make money.

    For example, I don't get a huge amount of traffic but the traffic I do get converts at a pretty decent rate. Don't be fooled into thinking you need a huge audience to generate revenue.

    TLDR: build audience + monetize at the same time. Don't need a huge audience to do so.

    1. 1

      Thanks Chris. Great point to not take our eyes off the primary goal - to make money!

      I love bullet journaling. And interesting that you've condensed your observations into your BLUNT method.

      If I only had time for one post from your blog, which one would you recommend?

      1. 1

        You're welcome. I'd say check out the homepage - www.thebluntmethod.com. Yes at the end it does provide information about the products that I sell but before that, it gives you a complete overview of what The BLUNT Method is (and is not) with a few examples. If you're gonna read one - that's the one you should read.

      2. 1

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  21. 0

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  22. 0

    I'm building an Ed-Tech product. And since we're aimed to give people relevant skills development of product never stops. Otherwise, we'll loose the trac and our students will not be able to find the job.

    So, we're buideing it and attracting leads at the same time, thich soes work pretty effective if you calculate it correctly. In our case, lessons open after students completed previous, so we have to know when new lessons should be ready.

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    This comment was deleted 2 years ago.

    1. 1

      You don't need a product. Building an audience is simply building a following pn social media or mailing list. And people follow you because they seen some content that you created and they want to get more content from you. And that content can be on any topic that you care about.

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    This comment was deleted 3 years ago.

    1. 2

      Great example there, Primer! And I'm glad to see a good counter example to that audience-building advice.

      I also think it depends on the founder's personality. Some founders, like me, are just not naturally a 'social' person. Perhaps the audience building way suits some and not others.

      I'm curious, how did you get your initial customers initially?

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