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27 Comments

Raising my prices: Will I regret it? 🤔

After asking for feedback about buildfaster.co 's themes, one bit of advice that I noticed come up a lot is "that I should raise my prices".

I wanted to make BuildFaster's themes high quality but at a low cost. However, even though they saw that my themes were high quality, it still made them feel like they were getting cheap themes because of how low I put the prices. 😕

Most of my themes were around $5-$25. As of today I've bumped up each theme's prices by about $5-$10. 😬

So my question for you is: Will I regret raising my prices? 🤔

on June 17, 2020
  1. 8

    You will regret not doing it.

    1. 2

      Yeah for sure. After getting 4 sales so far, I know in the back of my mind I could’ve made at least 30 more dollars 😬

      1. 1

        This comment was deleted 3 years ago

  2. 6

    Jason Cohen said this about pricing on the IH Podcast:

    I say price is part of the product. When you think about cars, price is part of what the car is. It’s part of what the product is. It’s part of the brand. It’s part of what it means to buy and drive that car. It’s not a separate thing. "First, let’s see if you want leather seats or not, then we’ll talk about the price," is not how it works. To me, those are not separate.

    So it's not surprising that when you say that your customers think cheap prices mean your themes are cheap or low quality. Price and product are inseparable. If you charge people lower prices than what they're used to paying, they're going to assume they're getting a lower quality product. The inverse is also true.

    1. 1

      Thanks Courtland! You and all the other IndieHackers on this post have been extremely helpful 😄

  3. 3

    No. You won't regret raising it. You'll learn if it works for one, but most likely it won't be as big of a deterrent as you think.

    Also, let's say you double your price on your cheapest items: $10/$15 up to $20/$30. If you sell 50% less products, your not losing a cent.

    Personally, I was scared to boost my price from $5/mo to $8/mo at a time I was making about $500/mo. I am now getting less monthly subscriptions, but it better incentivized my yearly pricing @$60/year. My customer life-time value is jumping up from $20 to $30 and my monthly income has increased substantially.

    If I were you, I'd simplify pricing and raise all your themes to two prices, maybe $20 and $40. And then create a pack for all of them for like $99 and specify the value (a $300 value).

    1. 1

      Cool! I like the idea of making a pack 👍

  4. 3

    This is awesome!

    So re: "raising prices", I was scared to do this at first for my digital product but I ran small experiments over the course of a few months where I raised the price by a dollar or two (it's an ebook) to see if that would negatively impact sales; and it hadn't. To your point, price also communicates a "perception of quality" and having things really low may give the prospective buyer the idea that the quality isn't as high or that you're new to building themes. As long as you've done the market research to understand the possible price ranges of themes and how they correlate with quality, I wouldn't be afraid of raising your prices. Best of luck!

    1. 1

      Thanks! I think I know what to do now 😄

  5. 2

    No, it's more of a psychological effect.

    When people see low prices, they think of it as something of low quality product while if you raise it they think it's a product worth buying

    Usually for bootstrapping, you start off with somewhat semi-decent pricing and you raise it up as you go along.

    1. 1

      I understand 👍

      Thanks for your input

  6. 1

    It all depends on several factors:

    • if your product is very important for your users
    • if the price is adequate (with a given value)
    • if your product is popular (and you have many users and their number is growing continuously)

    If some parameter answers "no" I would think more. Like if your price is already pretty high, or if your product is not popular enough, or if your product is not very important. You can do it anyway and just revert it back if it doesn't work.

  7. 1

    Why not do A/B testing for optimal pricing?

    Google Optimize is a free platform which you can use for this. Also, pricing and value people perceive from it can also depend on location and other parameters. So, it would be great if you set up a test for this.

  8. 1

    Raising prices is the best indicator to see if customers are valuing your product.

    1. 1

      I would say not the raising prices is an indicator but the customers' reaction.

  9. 1

    If your themes are still under $50, I would add an experimental price of $199 to see what happens. Perhaps make it lifetime or for unlimited sites etc. Thats a great way for theme sellers (.e.g. Divi has a lifetime offer which is amazing for freelancers etc).

    1. 2

      Good idea! Do you know how to implement a lifetime sales feature on gumroad?

      1. 1

        Hey Brayden, have you looked into Stripe?

        Edit: Popvend is also an alternative. https://popvend.com/

      2. 1

        No experience with Gumroad but I would assume you can create a one time charge license and keep the record somewhere internally that the customer is lifetime ?

        1. 1

          Ok thanks for your input 👍

  10. 1

    Yes, you were priced too low. The thing I noticed, acting like your average prospective customer who will look up your page for 1 min, is that prices are all over the place and I dont know at first sight why. I am sure that it makes perfect sense to you, but you al so know the important one here is the potential customer.

    1. 1

      Agreed. Thanks so much

  11. 1

    This comment was deleted 5 years ago

    1. 2

      Yeah exactly - there's nothing to 'regret', prices are variable, they can go up and down, so if you're getting worse results with a higher price (whatever results means to your product), then you can drop them back down if needed!

      One recommendation - give the new pricing some known time, like a week or month, and compare with a similar period before the raise. Essentially an AB test.

      I just bumped my prices up from $1.99 to $4.99 for 'pro' and sales have not decreased at all... I'm probably going to push it up until I see sales fall, bring it back a little bit, and figure thats the 'optimal' pricing for my product! My weekly revenue went from $30 to $90 by bumping up the price.

      1. 1

        Great advice! I will try doing that 👍

        1. 2

          Also, here's a video from YC on price optimization: https://www.startupschool.org/videos/75
          https://www.youtube.com/watch?v=jwXlo9gy_k4

          Well worth the watch! (Same video)

          1. 1

            Thanks! I’ll check it out

    2. 1

      Thanks, that's very true.

    3. 1

      I agree, this is important for anyone