Real user, real backend, one honest complaint, one fix

Third build in public update from me, and this one came straight from a user, not from us.

Someone deployed a real backend on livemy this week. An API sitting behind an Android app he ships next week. The deploy itself went great. He told me it saved him hours and a pile of Claude tokens compared to the AWS setup he had been fighting. That part made my day.

Then he opened the API health URL and got our "sleeping" page. On the free tier, idle projects used to go to sleep to save resources. His API was actually fine, the AI confirmed it healthy a second later, but the first thing he saw was a page that looked broken. For someone wiring up a real backend, that is the worst possible first impression.

So we looked at it honestly. A free tier that sleeps made sense for our costs. It made zero sense for the people we actually want: someone building an always on agent, a webhook, a backend for a real app. An app that falls asleep is not live. And our whole pitch is that one word, live.

So this week we changed it. Free tier projects now stay online permanently. No sleeping when idle, even on free. You can build an agent or a backend that is genuinely always up without paying anything to find out whether the idea even works.

If you have something you built with AI sitting on your laptop, this is a decent week to see where it actually runs. Build something that needs to stay awake and tell me where it breaks. That feedback loop is the entire reason the free tier changed.

One line from his email still sits with me though. He said he trusts AWS will always be there, and he does not have that reassurance from us yet. Fair. For an early product, what actually earns that kind of trust for you? Uptime history, open numbers, a real company behind it, something else?