1
0 Comments

Receiving feedback from your users has never been so easy

Feedback is very important for any business, whether it is an app or a website, it is important to know which parts of our app the user likes and which are not. This way you can improve your project and make it a better option for your users.

The normal thing is to make a small form and send you an email each time the user fills it out. This works, but you have to be setting up SMTP services, creating endpoints, etc.

In this case, I used an event at MetricsWave. This way I can receive feedback with a single line of code.

fetch(`https://notifywave.com/webhooks/${eventUuid}`, {
    method: "POST",
    body: JSON.stringify({
      message, 
      path: window.location.pathname
    }),
})

This is how I'm receiving user feedback in a private Telegram channel and also having some stats about the pathname where the user is having the problem, and how many messages I'm receiving, for example.

What do you think?

on June 21, 2023