3
10 Comments

Reduce meeting frustrations

Recently I posted a survey on Linkedin to learn how my contacts feel about the meetings they have. Quite interesting finds. People spend about 8.5 hours a week in meetings (one day!), while only a few (27%) feel they are productive. But people won't say anything because of company culture, personal relations or the lack of a moment to do so.

Yet, if I mention my self-built tool to address this (ratemymeeting.co), I'm getting little sign-ups.

I hypothesized that providing an anonymous and structured way to provide meeting feedback can help reduce frustration.

  • Do you feel my problem is a problem?
  • If it is, is then my proposed solution a good fit?
  • If it is, is then my website perhaps blocking adoption?

Love to hear your thoughts fellow IHers!

on January 6, 2020
  1. 2

    Hey Xander,

    Really cool idea, I think you're onto something. But maybe is not a problem so big that requires a sign up? When I saw the registration page I thought I had to put a password with:

    • Minimal eight characters
    • A number
    • A lowercase character
    • An uppercase character
    • A special character (!?@#)

    And I hesitated to register. At the end I only needed to put a password with at least 8 characters. I think those messages are not helping you.

    It would feel more anonymous to the user if you wouldn't need to sign up for the service. Something more like https://whereby.com/?

    What do you think? Do your users have told you something?

    Hope this can help you!

    1. 1

      Hi Ruben,

      That does really help, gracias 😊.
      Mostly as it confirms a thought I have been having on this. So then when you confirm that thought, that provides fuel to change.

      Yes, I think I've overengineered the password strength (I breathe security, but hey, if users can't be bothered, why do it for them...?). So here is what I'll do:

      1. Create a simpler password strength indicator (just a bar going from red to green),
      2. Add social logins, which I feel is another solution to the same problem: too high barriers.

      Both relative quick wins.

      Additional thoughts are along the lines of "generate your link and have responses send to your e-mail" as a form of trial. Default set of questions, no login, no customization, just to help and try it out.

      Finally, in regard to what users told me so far: useful, more people should use it, but for us to start paying for it, we need more value: better dashboarding, calendar integration, etc. So that's down the line.

      One step at a time.

      Thanks!

  2. 1

    The URL doens't work?

    1. 1

      Ouch, that's concerning.
      On the wifi where I'm currently located, as well as my cellular connection is does seem to work. I've also not received a 'server down' notification.

      Both www. and non-www should work.
      I'll investigate further, but any pointers would be much appreciated.

      Thanks for trying, appreciate it!

      1. 1

        Do you have google analytics installed?

        1. 1

          Hi Natalie, I really appreciate you sharing these insights.

          I tested the website with external services and noticed the website being down aswell. What I also noticed is that I typed http.

          So apparently I did not correctly configure my load balancer to redirect http to https. Darnit!

          But I just fixed that (supposedly).

          As I have an https only plugin in my browser, I would have never caught this one by myself. So really appreciate you taking the time to tell me this. Must have been like this since I switched to AWS last week...

          1. 1

            Glad I could help! Also, checked out your website and pricing. With $5/mo you won't get far... Any way you can increase pricing by adding more value?

            Also, best practices of freemiums is to not limit the features (you want them to test your best features) but give a taste of the best your tool can do but then limit number of meetings, for example.

            Just a thought.

            I'm working on putting together a course on team management and leadership for SaaS founders and your tool looks interesting. I like the idea. The thing is that SaaS founders are not as much aware about the problem itself and they won't be searching for a solution like this. You either need to educate people or to partner with coaches and consultants that will promote your product for you.

            1. 1

              Wow, thanks for yet again an extensive answer.

              Let me break it up:

              1. Yes, I believe I'll have options to justify higher prices with more value. Expose ratings to the public (show on Linkedin), benchmarks and corporate dashboards for managers. My take so far is to increase pricing as functionalities become available. My priority is on validation.

              2. I appreciate that line of thought (volume vs features). Perhaps something to A/B test.

              3. And finally, yes, I think I'm being optimistic about the number of people that want to improve themselves, fact-based/ data-driven. It's my background, so I have a bias here. Working with a niche target audience is going to be key. Reaching 'these people' seems less clearcut (but correct me if needed) than IH and PH folk though...

              Needless to say I'm open to having an affiliate program in place (e.g. X% commission on each sale). If - as a course organizer - you think that would be worthwhile for all involved, let's keep chatting.

              Have a great day!