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Reducing sign up friction - do you offer Social Logins?

Hey IH,

I personally prefer signing up to services with an email and password. And as developer I prefer owning the user accounts.

However, when building a consumer product - like BuzzMeIn - you want to make it as easy as possible for potential users to sign up and use your service.

Questions:

  • do you offer social logins? (OAuth is probably the standard)
  • if so which providers? (Facebook, Google etc)
  • did you see a significant increase in user sign ups from this?

E.g. I also removed the need for immediate email confirmation for now - just to minimize friction.

Cheers

on March 26, 2022
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    From my experience at multiple companies I worked for, it's usually not that important.

    Yes, it can very slightly increase your conversion rate, but I definitely wouldn't call it a source of friction.

    Definitely don't spend a lot of time implementing it. If you're using something like Firebase or Auth0, where it's very easy to configure, go for it. Otherwise, spend your time more wisely.

    1. 1

      Thanks! I'd built it on top of Rails, so not a huge effort but still a day or so - have enough other things on my list, will put this on the backburner