Nowadays, more and more services and software are moving to the browser and creating extensions. And this trend will only increase in the future, because it is important for the users to get access to the right program as quickly as possible and solve their task. Here is some examples: there used to be desktop Photoshop, now there's browser-based Figma, or Google Docs, Notion replacing Microsoft Office.
A couple of years ago, we thought that remote access from the browser via link would be much more convenient and faster than desktop Teamviewer and created the Getscreen.me software based on WebRTC technology.
For quick access to your computer, just send the generated link to the right user and he will get access to your desktop. The link can be sent via messengers or by mail. If you serve a customer by phone — give him a numeric code to be entered on the connection page, and then the remote session will start.
Connection to the remote desktop is absolutely secure — the service works over the HTTPS protocol and uses algorithms to detect and block attempts to brute force one-time links and passwords. 2FA is also available.
All transmitted data is encrypted by 128-bit AES algorithm by default within WebRTC and SSL protocols. Connecting from a browser protects the agent's computer from reverse access. Each version of the agent software is automatically checked for viruses.
Also here you can test Chrome Extension for Quick Support: https://chrome.google.com/webstore/detail/getscreenme-remote-deskto/iaohfhfkcdddhmpmonkhhblodjfolfmf?hl=en