Researching approval pain — 10-min call?

I'm researching how teams handle internal approvals (expenses, requests, sign-offs) — trying to understand if this is a real universal pain or specific to certain team types.

If you've dealt with approval bottlenecks (Slack threads, email chains, spreadsheets, whatever), I'd love to hear:

• How does your team handle it today?
• What's the most frustrating part?
• Would you be open to a quick 10-min call to share more?

Not selling anything — just trying to understand the problem before building anything.