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Review of Substack in 2020

I wrote a review of Substack in 2019 that still ranks on the front page for GOOG search results, and I just refreshed it with a 2020 review. Thought I'd share in case helpful for people interested in using the product.

The article goes over:

  1. Overview of Substack features
  2. What I’ve liked so far
  3. What I haven’t liked
  4. Crowdsourced feature wishlist
  5. Thoughts on the newsletter industry

Some takeaways:

  1. Substack’s big strength is the simplicity of setup and sending your first email.
  2. Substack is free unless you start charging readers, unlike many competitors
  3. Writers that will make Substack money are going to want more from it.
  4. Getting support is difficult

Crowdsourced feature wishlist:

  1. Custom domains
  2. Better pricing
  3. Help in growing audience

Full post is here if you're interested in the details.

on October 2, 2020
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    I think it's problematic when the customer base wants to use your product and explicitly says "get your brand off of me!" In fact, I bet there's a ton of people who would absolutely pay for branding off, like gumroad's model . But Substack can't do that if they want to continue growing viraly.

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      Yeah, there's a tension, because unlike other platforms e.g. instagram, there's little demand generation from substack's platform itself

    2. 1

      This comment was deleted 5 years ago