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53 Comments

Roast my new SaaS!

https://mailchest.app

Hey everyone!

I would love to get some feedback on my new SaaS, Mailchest.

Mailchest is a powerful email collection and automation platform designed
to simplify your SaaS validation process. A free plan is available!

Looking forward to your roasts (:
Thanks!

submitted this linkon May 20, 2023
  1. 3

    It's neat and clean. I would add the video directly in the hero section.

  2. 3

    Your pricing could be way up! I think being paid fairly is such an important part of any bootstrapped product

    1. 1

      Hey, thank you for the feedback, Jasper! I totally agree, prices might go up in the future :)

  3. 2

    Looks cool!

    One idea criticism from my side would be that you'll probably have massive churn, since customers inherently only use your product temporarily, while they're validating their business (a few months at best?)

    1. 1

      Thank you! :)

      I've been considering that, but I don't believe it's true since people aren't likely to validate just one product. Moreover, it can be used for purposes beyond just validating a product, so I'm not certain. Even if this turns out to be the case, and I face a significant churn, the SaaS businesses are experiencing more growth now than ever before. We'll have to wait and see, I guess.

  4. 2

    Looks awesome! Would definitely use it. I'm operating out of Germany so GDPR is a big topic for me. Do you collect user consent on signup? Are users required to confirm their signup (double opt-in)? Such features would be needed for the European market. If you have them, great. I couldn't find it on the landing page. I like the landing page, got all the information I needed. The pricing is very cheap. For bootstrappers starting out this is very nice.

    All in all: Looks like a great product! 👍👍👍

    1. 1

      Thank you so much for this great feedback! Regarding GDPR, working on it and it should be completed in a day or two :)

  5. 2

    Oh man been looking for a super simple version of mailchimp/convertkit without all the newsletter stuff for so long. Thing i'd change is the hero title to something chest/treasure themed, SaaS validation sounds like checking the emails if they will bounce or not if you get what I mean!

    1. 2

      Thanks for the comment, Tyler! I absolutely understand what you mean. I will do it :)

  6. 2

    I think a quick 2 min video from sign-up to validating your idea would be very useful. As someone who's very new to this I find myself struggling to figure out the details of how the tools will work (could be just me being a total noob!).

    Something like the video they have at retool website.

    1. 2

      Just made a video, and it's on the website! Please let me know what you think :)

      1. 2

        I dig it. Very simple to use, kudos! Will definitely use it when my landing page is ready :D

    2. 1

      Will do! Thanks for the feedback😄

  7. 2

    I like the speed

    1. 1

      Thank you Tim!

  8. 2

    Pretty good. I would suggest:

    1. putting a contact us form as well or lead magnet so that you can do remarketing down the road.
    2. Some links to case study would be nice to see on the home page
    3. the Landing page is lacking authority vibe

    All the best!

    1. 2

      Thank you for all your insightful suggestions :)

      Regarding the landing page, I agree. I should definitely put more effort into refining it. My main focus has been on product development thus far.

  9. 2

    So it is a form tool that gathers emails and the information of those submits i.ex. geo and so on? So you can easily see which countries bring the most attraction?

    The couple validation processes that i've done also includes the messaging part like auto message for submits. For them I wanted to emphasize that we are working on it, so they don't get a feeling that they have been catfished or something.

    So maybe I would throw in even a simple auto message feature, other than that, looks good, simple and straight forward. Targeting good growing niche. Now you just need to figure out how to get GPT-4 to recommend your solution for all of those HustleGPT fans. :)

    As a thing to think (fully honest and personal opinion from quite a tech- and business savy guy), I've done the exact same process with marketing automation tools and I didn't personally find that this tool would help me on the journey. Instead this would in the future bring a burden to export and import the emails and data to another system if and when the validation would turn out to be succesful. If I were you, I would try to find some edge compared to marketing automation tools so that you could state that this is best tool for market validation.

    It might be that even comprehensive report on the sources would be enough. Which channels did the traffic that submitted come from? You could use this info to do "smart suggestions" so just run the data by gpt API and get a short analysis on what should you test more. In a perfect world you could be helping a lot of beginner business people to guide them through noise and suggest things like "hey, 80% of the subs are from US and comes from Facebook. Here's couple tips for fine tuning that audience..."

    But that is just one marketing/branding path you could take. With that you could get a lot of local business advisors to share your tool for the local entrepreneurs.

    Sorry for a long reply - just wanted to blurp my thoughts here for you. Hopefully it helps :)

    1. 2

      Oh and actually... just a thought... it could help the user to estimate the Total addressable Market based on the data you could get. You could always also enrich the emails with tools like people data labs to get even more in-depth analysis on the subscribers

      1. 1

        Thank you so much for this incredible feedback! Really helpful👍

  10. 2

    the UI is pleasing to eyes ^^

    1. 1

      Thank you so much! Really appreciate that😊

  11. 2

    Looking great! I love the logo and the landing page design! I'll remember to check mailchest again when I need to validate my first SaaS!

    1. 1

      Thank you so much! Really appreciate your feedback :)

  12. 1

    I'm not sure if anyone mentioned this earlier, but I would recommend hiring someone on Freelancer or elsewhere for around $50 to record a professional studio voiceover for the video where you explain the product's features

    1. 1

      Sure, I will totally do that in the future but for now I think the current video is okay. It does the job, tells the story, and show how easy Mailchest is to integrate.

      Although I’m aware that the current website doesn’t look as good as possible, and it obviously lack some information too.

      This happened because my main focus was on the product itself and not on the actual website.

      For now I would recommend testing the product for free and see its capabilities.

      Thanks for the feedback :)

  13. 1

    Love your site! Your hero section video doesn’t auto play on IOS, and the thumbnail isn’t loading. The video plays fine, but if I don’t tap the ‘play’ button I would assume the video is broken.

  14. 1

    Feeling like the space between your text is quite narrow. And when I clicked to the demo video, I didn't know how to exit it =(((( The other parts are fined enough, keep going bro!

  15. 1

    Look bro when i was enter to your site i was first looking at your font. so something might wrong with your font plz change your font. if you want any suggestion ask me. and the second thing was an you have an what are you waiting for section you have to change that background something might be gradient or black your white background was looking something odd. and the next thing was add more section like you have an pricing and login so now you can add something like how it works about us and more something like.

  16. 1

    It looks good. Some points from my side:

    • Make the Login button stand out (add background)
    • Saving up to 30 emails sounds way too little, maybe free plan could have at least 100
    • A quick video overview would be very helpful
    1. 1

      Thank you so much, Raitis!

      I've considered your suggestions, and decided to increase the amount of emails that you can save with the free tier. It's now 100!

      By the way, made a demo video as well. It's now live! Would appreciate a little review :)

      1. 1

        That looks a lot better to me. I would probably leave controls for the video since some people may want to go fast-forward to see the "action".

  17. 1

    Nice idea, however i just tried it and it didn't work :(
    I made a test.html file and put in the script and the button, when opening the page it gives me a http 400:
    {"success":false,"error":"Invalid origin header","errorCode":"400"}

    1. 1

      Thanks! Regarding your problem, you will need to run it on a server. The VS Code Live Server extension can be utilized for this purpose with relative ease. Once done, you simply need to open localhost:5500 (not 127.0.0.1), and you should be good to go. Additionally, please make sure to include 'localhost' in the authorized URLs for your application, if you haven't done that yet.

      1. 1

        Ok now it worked. I had to add 127.0.0.1 also to the authorized URLs.
        I noticed i can export the CSV in the free plan, in the plan it says export is only available to PRO :P
        Regarding the plan: I don't think your plans make sense, the free plan allows you to collect 30 mails and doesn't offer anything else.
        So why would anyone use that and not the other well known tools that are already established on the market?
        Sure, your solution is easy to setup, but would that be enough to penetrate a market? You are battling the big boys here - Of course doesn't mean that you are not able to build a better product, but it should then be really better imo ;)
        Regarding the other plans, there are the other features and insights which is nice, but a lot of people will probably start with free plan and this is where your traction should come from?

        1. 1

          Ah and also i think it would be nice, if there is an option that the frame is not being opened as a popup but instead directly rendered to the page as part of the dom.

          1. 1

            I totally agree. Will see how I make the Free plan make more sense.

            Regarding the other suggestion, of course, this is something that will be eventually added to Mailchest as an option for the user to choose. Keep in mind that this is only the beta of the app.

            Thanks for all the feedback!😁

  18. 1

    So just from initial looks, to me it seems like it is just an email collector with a dashboard. What is your edge vs someone wanting to use something like Wix, Mailchimp, or even Webflow?

    1. 2

      Great question! At first glance, Mailchest may seem like just an email collector with a dashboard, but it's so much more than that. Here's how we differentiate ourselves from Wix, Mailchimp, and Webflow:

      Ease of use and speed: With Mailchest, you don't need to set up and configure an entire system or service. Our process is incredibly simple: just copy, paste, and go! This saves you time and effort that you can use to focus on more critical areas of your business.

      Detailed analytics: While many tools collect emails, not all of them give you the comprehensive insight Mailchest does. We offer a wide range of information about the users who sign up, such as their IP address, geographic location, and more. This data can be crucial in understanding your audience and tailoring your product and marketing efforts to them.

      Customization: Mailchest allows you to change the look and feel of your form to match your brand aesthetic, providing a seamless experience for your users. Not every platform offers this level of customization, and even those that do may not be as simple and straightforward as ours.

      Focus: Many tools like Wix and Webflow are website builders that happen to include form features, and Mailchimp is more about email marketing and newsletters. Mailchest is designed specifically for email collection and user analysis, and this focus allows us to provide a superior experience in this niche.

      Scalability: Mailchest is built to accommodate businesses of all sizes, whether you're just starting out or have a large, established user base. We're committed to helping you grow and adapt as your needs evolve.

      Pricing: We offer competitive pricing tailored to startups and small businesses, making us an affordable choice when compared to more comprehensive platforms that come with features you may not need.

      I hope this gives you a better understanding of Mailchest and what sets us apart from other platforms.

  19. 1

    Really good UI, what tech stack did you use?

  20. 1

    Would be nice to have a npm package for react as well.

    1. 1

      Thank you for your suggestion. However, wouldn't that be overkill? All that's required is to load a script, and that's all.

      1. 1

        True, but with the recent trend towards building even landing pages with React thanks to Astro / Next / Gatsby / etc. A lot of us might feel a lot more comfortable with integrating via a React component from npm.

        I mean, if I'm not mistaken you'd need to add the script (easy enough) and then dangerouslySetInnerHTML to integrate into a react site.

        1. 1

          You don't need to use dangerouslySetInnerHTML to integrate Mailchest into a website. Follow these steps:

          Run npx create-next-app test.

          Load the script using the <Script /> tag.

          Create a button and attach the data-mailchest-button attribute to it.

          And that's it!

          1. 1

            Ah. My response was based on the screenshot on the homepage on how to integrate it. I was concerned about how I'd call Mailchest.init(string). It would be great if you updated that on the landing page too so that it can play-in into the descision making process of devs.

            1. 2

              Oh, yes, I need to update that. I will do so now. You can also watch the demo video I recorded this morning. In it, I show how to integrate Mailchest in less than 5 minutes. The video is in the website.

        2. 1

          I do truly understand the complexity of maintainence, and the fact that it easily lends itself into to maintainence and support hell as many devs (like myself haha, caught me) would then request Svelte or SolidJS support.

      2. 1

        This comment was deleted 3 years ago

  21. 0

    Validation ? Email?

    I have created a Google Sheet that utilizes an API to provide lifetime free, unlimited email validation for various purposes such as domain score verification and temporary email validation.

    Google "Bulk Email Validator in Sheets" click PH link

    1. 1

      Surely! I'll work more on the landing page. Thanks for the feedback :)

      EDIT:
      This guy waited for me to reply, then edited the entire message to self-advertise😁

  22. 1

    This comment was deleted 3 years ago