🔥Roast my website: Design subscription agency
Hi hackers, just launched my design service and would greatly appreciate your feedback.
I would like to know if the 'How it Works' section is clear enough.
Also curious to know your honest feedback, do you feel it trustworthy?
Thanks!
I actually really like the design! Nothing to fix, if you ask me.
Has a professional feel.
Good job!
Appreciate it! Thanks.
Looks nice. Do you have clients yet? I guess the only thing that seems a little off is that "unlimited" translates to number of days in the month divided by 2 (48 hour turnaround + 1 active job limit). I get it though that truly unlimited is not feasible for you to have a business!
I'm guessing you're at the stage where you are looking to get more inbounds and convert them to paying clients. Therefore, you should focus on removing any friction from signing up.
People are risk averse. So de-risk it by letting them have the first request for free and emphasize that on your landing page. Just get them in to make a request and add their credit card. Say they'll only be charged if they continue on with a new request.
If you get a junk request, just decline them (add that to the terms of service that you have the right to do that). If people have a good experience with that first design request, they'll convert.
Thanks so much for your feedback! This is very helpful .
I've known other designers that ended up just working for free as clients got the first free request done and did not end signing up.
However that's something I could consider as I'm starting out.
Appreciate the feedback!
Yeah getting sucked into too much free work is a danger. If you get a lot of free requests though, you could just pass on the ones that don't seem promising. First problem is to get any signups at all. Then if you have signups but aren't converting anyone, that's a new problem to fix :D (probably first by asking them why they aren't paying - e.g. price too high, not getting what they expected, not a good fit, etc - then add lead qualification steps to your signup flow)
This clears a lot of doubts I had. Yes will definitely offer a free request, after all, It's just one and it makes buyers more motivated to buy. Thank you!
Great UI/UX! The only detail that took a bit of time for me to understand was that you state a 48h turn around, even though your only subscription is monthly. What if I only want 1-2 projects that could be delivered within 1 week?
Thanks for taking a look! The 48 turn around is for every request that you submit, so basically you can have as many requests, and I'll work on them one at a time for a fixed monthly subscription.
If you run out of requests and there's still say 3 weeks left on your subscription, you can always pause anytime and resume later on, with the remainder of your subscription available.
You can also cancel your subscription so you wont be charged again.
Do you find this is explained on the website? Would love to get your thoughts.
How are you planning to market the service?
Also maybe explain the problem with hourly rates/hiring designers.
I've seen other designers get great results just by posting on X, so there's where I'll focus my efforts.
As for the problem of hiring design , I could make a section comparing subscription vs hiring designers, Thanks for the idea!
Hey @juansandia
A couple of thoughts but first, a quick question.
Not trying to be offensive - Have you heard the term "sea of sameness"?
It's used to describe the saturation of generic and similar offerings.
There are a lot of design subscription services out there and a large number of them position themselves as "unlimited design" for a monthly fee.
Each one usually has some type of verbiage to set expectations on what "unlimited" means, and it usually means - not unlimited. Especially when it's a single person, such as your offering states.
https://membership.bruno.co/ - "One Membership. Unlimited Requests"
https://www.kimp.io/ - "Unlimited Graphic Design & Videos."
https://flocksy.com/ - "Unlimited (Everything)"
https://passionates.com/ - "Unlimited web design, UI/UX, video & graphic design subscription"
https://www.flowout.com/ - "Unlimited Webflow design & development subscription service"
You don't want to swim in that sea. It's boring. Nothing stands out. Including your product.
What makes you different?
Why should somebody come to you vs the others above?
Figure that out first. Write from that differentiator perspective.
You mention that you work solely in Figma. While not all that unique, it's a starting point.
Since there are a lot of companies who don't need design as a monthly subscription, and the monthly attachment is a big barrier to entry, maybe you narrow focus and address the objection at the same time, like so:
Figma Design: On-Demand (though "on-demand" is a little played out now too).
Try something unique.
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Figma + DesignRise = Damn Good Design in 48 Hours or Less. Every Time.
You Like Figma? Me Too. Let Me Show You How Much.
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Also, your copy mentions it's just you but you use "we" all over the place. Showcase yourself. That's a good selling point. You get a single focused designer vs a full agency.
Good Luck!
Great design, good turn around time, bit expensive
Thanks for the feedback! Curious to know why do you think it's expensive?
Well, if I were starting out, I would want to use it because it essentially outsources the design aspects of whatever I’m building, similar to what larger companies do. However, since startups are often bootstrapped, they tend to focus on achieving a good quality-to-cost ratio. As they are constantly refining their offerings, freelancers might present a more cost-effective solution. Although the quality may not always match that of a professional agency, it could still be sufficient for MVP or proof-of-concept purposes between improvement cycles.
It’s great that you offer unlimited design requests, but it might be a good idea to introduce a limited package at a reduced price. This would cater to smaller projects and minor changes, allowing users to test the service and their initial experience. Eventually, this could help convert them to a more comprehensive package as their needs grow.