Hello Indie Hackers fellaws,
I am not the kind of people who use to write a lot online, but I wanted to try getting involved in Indie hackers since it is a one kind community!
I have a SaaS that I have been working for about 8 months and it is already making 400 USD MRR for the last 4 months, although I have not been able to make it grow any more, I am an one man company.
These are the main characteristics of my SaaS:
I am giving 7 days trial, not credit card required.
I am just asking for company name, email and phone on the registration form and then redirecting to the system.
I have 3 different plans : 30 USD , 60 USD AND 80 USD, about 60% of my clients pay the 80 USD one and 30% of the pay the 60 USD , only 10% paying the lowest one.
Main source of traffic is organically through youtube and Instagram, I've done some paid campains but not working as I thought.
I have setup in mail chimps automatic emails to be sent everyday after the sign up process with documentation and videos about how to use the software.
I have received plenty new register but not many are converting to paying customers.
In the social networks of the company I am trying to show that we are a medium-size company and not a one person one, should I just show clearly that this is a one person project to add more history to the product?, I am not sure if this background would create fear in current and future clients.
What would you do to improve the conversion process?
Thanks a lot for your valuable time and feedback