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SaaS founders: what is the one piece of software you can't live without?

Calling all SaaS owners: if you had to name one piece of software that you can't live without, what would it be?

Could me anything: Analytics, Email Marketing, Messaging, Chat tools, you name it.

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    Linux, nginx, php, postgres, ssh

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    I thought about this for a moment — all external tools (analytics, marketing, etc) are disposable, they are just time-savers: it's (usually) easier to use an external service than write your own. Payment processors are replaceable (I am about to replace Braintree with Stripe, for example). I could live without any of them.

    Clojure and ClojureScript are the tools that made my business possible: without them, I would not be able to tackle the complexity of the problem domain and write all of the software myself. They let me develop complex systems without a team, keeping line count down, and letting me share most code between the browser and the server.

    So, Clojure is the one piece of software I can't live without.

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      I find myself using Figma for so much more than mock-ups now. I use it for website graphics, blog post headers, email images, and more. It's been great!

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        Yep. Is multiuses. I have even used it to promote my free sideproject and include a tool for users...

        Superb.

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    Honestly probably on-site chat. I use crisp.im, but intercom, etc, are all pretty much the same. Making it super easy for potential customers to ask questions or existing customers to send over feedback has been so vital for Divjoy that I'm not sure I'd have half the revenue today without it.

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      Wow, really? Half of your revenue? That's so cool!

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        That's not to say that 50% of my sales come directly from those conversations, but those conversations often lead to people spreading the word, sharing on Twitter, blogging about the product, giving me ideas for improvements, etc.

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          Just signed up for Crisp and added it to my site.

  4. 2

    Web browser

    j/k ;)

    Seriously speaking, I believe it's Trello.

  5. 1

    Shout-out to 'Copy and Paste', the unsung hero...

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    a browser
    IDEs
    git
    some vector editor
    search engine

    ...yup. Tools of my trade.

    1. 1

      True, a browser makes things a lot easier:-)

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    This comment was deleted a year ago.

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    This comment was deleted 3 years ago.

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