They're #1 in CRM with 80% mention rate. But only 10% citation rate. AI recommends them but doesn't link to their website.
ChatGPT: mentions 80%, cites 0%.
Perplexity: mentions 50%, cites 50%.
Gemini: mentions 60%, cites 0%
The pages getting cited instead: G2, Reddit, comparison articles, not brand sites.
This shifted what I want to build in RankSurf. Mention tracking is table stakes. The citation gap + fix recommendations is the real value.
Scanning n8n tomorrow. Drop your domain if you want a free scan.
$0 MRR. 0 customers. Day 1 of public scans.