Report
Segment | Customer Data Infrastructure (CDI)
Segment’s Customer Data Infrastructure (CDI) is the technical foundation for customer-first businesses and provides data integration (Connections), data governance (Protocols), audience management (Personas).
segment.io
A few takeaways were installing a chat client to get live feedback, shipping features like mad.
They obviously had the advantage of being funded, with 9 months of runway when the started working on Segment. But some good learnings here.