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Segment.io has a great post about their journey from Show HN to Series D funding

by joshdance

Segment | Customer Data Infrastructure (CDI)

Segment’s Customer Data Infrastructure (CDI) is the technical foundation for customer-first businesses and provides data integration (Connections), data governance (Protocols), audience management (Personas).

segment.io

A few takeaways were installing a chat client to get live feedback, shipping features like mad.

They obviously had the advantage of being funded, with 9 months of runway when the started working on Segment. But some good learnings here.

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