Selective Notifications App Idea

A few types of customers might be:
A.) Popular influencers
B.) Busy professionals
C.) Average users
D.) New users

With regards to a naive solution...

See "How to Get Users and Grow - Alex Schultz - CS183F" at 37:47 (https://youtu.be/URiIsrdplbo?t=2267) for why a naive solution wouldn't really be something for groups A and D (A has either shut off notifications entirely, or has someone to manage their accounts, and group D would probably like to get the dopamine boost, so they wouldn't really want to shut off notifications).
Group B is similar to A, although, for them, missing a critical email / text / notification comes with a very high penalty. Anecdotally, I've noticed that most of these people (startups, VPs, management) have just mastered the art of having their phone chime ~20 seconds 24/7, and doing their own assessment of importance.
Group C might be interested. Typically, if they miss a notification, it's not the end of the world. They get enough dopamine from checking their social media in bulk every hour or so. Friends and family usually know to call multiple times if there's an emergency. When they're burnt out or need to get a full night's rest, they just put their phone on "do not disturb".

Anyone who needs to depend on your system will have to have assurance that they won't miss a critical work notification / email. For instance, if you enable "allow emails from senders in this list", make sure that that definitely includes any threads that they are a part of, even if the message isn't from them. If a client has a new assistant who replies to the thread with a time sensitive request, you wouldn't want to miss it, just because their email is new / isn't in your list yet. As well, then, you would also want to always notify from anyone that has never messaged you before.

With a ML solution...

You might be able to target all groups. But, personally, I would be hesitant to use a service like that for fear of missing an important client notification because your service is down (you've put the notifications from all of my services into a single bottleneck) / doesn't work the way I'd want it to.

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A few types of customers might be:
A.) Popular influencers
B.) Busy professionals
C.) Average users
D.) New users

With regards to a naive solution...
- See "How to Get Users and Grow - Alex Schultz - CS183F" at 37:47 (https://youtu.be/URiIsrdplbo?t=2267) for why a naive solution wouldn't really be something for groups A and D (A has either shut off notifications entirely, or has someone to manage their accounts, and group D would probably like to get the dopamine boost, so they wouldn't really want to shut off notifications).
- Group B is similar to A, although, for them, missing a critical email / text / notification comes with a very high penalty. Anecdotally, I've noticed that most of these people (startups, VPs, management) have just mastered the art of having their phone chime ~20 seconds 24/7, and doing their own assessment of importance.
- Group C might be interested. Typically, if they miss a notification, it's not the end of the world. They get enough dopamine from checking their social media in bulk every hour or so. Friends and family usually know to call multiple times if there's an emergency. When they're burnt out or need to get a full night's rest, they just put their phone on "do not disturb".
Anyone who needs to depend on your system will have to have assurance that they won't miss a critical work notification / email. For instance, if you enable "allow emails from senders in this list", make sure that that definitely includes any threads that they are a part of, even if the message isn't from them. If a client has a new assistant who replies to the thread with a time sensitive request, you wouldn't want to miss it, just because their email is new / isn't in your list yet. As well, then, you would also want to always notify from anyone that has never messaged you before.

With a ML solution...

You might be able to target all groups. But, personally, I would be hesitant to use a service like that for fear of missing an important client notification because your service is down (you've put the notifications from all of my services into a single bottleneck) / doesn't work the way I'd want it to.
matisseverduyn

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6 years ago
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