Should Founders Answer Every User Email?
Early on, every user email feels important.
I want to reply myself so I can learn the real problems. But some threads expand into hours of support, while the product still needs building.
Should founders answer every email personally in the early days, or set clear boundaries sooner?
What worked for you: a personal reply, office hours, a support inbox, or something else?
If you have a useful resource to add to this conversation, you can share it here: https://www.indieneed.com/submit
How did you decide this was worth building in the first place?
How did you decide this was worth building in the first place?
Helpful post. How did you get your first bit of traction?
Interesting approach. What was the hardest part to get right?
Solid lesson. Which channel has worked best for you so far?
Appreciate the honesty here, most people only share the wins.
Appreciate the honesty here, most people only share the wins.
Clear and practical, thanks. Did anything surprise you along the way?
Appreciate the honesty here, most people only share the wins.
Appreciate the honesty here, most people only share the wins.
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