Show IH: Chatonbo is now on WordPress — here's what we learned from 2,000+ users

Hey IH 👋

Quick update from the Chatonbo team: we're officially live on the WordPress marketplace today.

A bit of context — we've been live for a while now with 2,000+ registered users on chatonbo.com, mostly Shopify store owners and small SaaS teams using our widget for customer support and lead capture. Launching on WordPress.org is the natural next step: WordPress powers ~40% of the web, and until now our users had to paste a script tag manually. Now it's one click.

What Chatonbo does: AI chatbot that installs in 2 minutes on any WordPress/WooCommerce site. No API keys, no widget code, no training setup. Answers product questions, captures leads, recommends products — 24/7.

Tech stack:

• Next.js + TypeScript frontend

• NestJS + PostgreSQL backend

• Single-file widget compiled with esbuild

• Claude Haiku under the hood

A few things we learned going from 0 → 2,000 users:

• The #1 objection was never price — it was setup friction. Every minute of setup killed conversion. That's why we obsessed over the one-line install.

• Shopify owners install fast but WordPress owners install more — they just take longer to decide. Different buying rhythm.

• "How smart is the AI" matters less than "how quickly can I train it on my content". People care about speed to value.

The ask: I'd love honest feedback from IH folks — especially anyone running WordPress/WooCommerce. What would make you install (or not install) a chatbot on your site?

Plugin: https://wordpress.org/plugins/chatonbo/

Site: https://chatonbo.com

Happy to go deeper on the tech, the growth, or the mistakes 🙏