A few weeks ago I posted an early version of RetryFix. Since then I’ve completely reworked the product based on feedback and what I was seeing in real usage.
The problem is still the same:
Every month, SaaS and subscription businesses lose real money when customer cards fail. Most either do nothing or spend hours manually chasing payments.
What’s new in this version:
Much cleaner and more reliable dunning flow
Improved demo experience (you can now simulate failed payments and see projected recovery without connecting anything)
Better onboarding and mobile experience
Stripe Connect OAuth support (users can connect their own Stripe account more easily)
More transparent recovery tracking
The core idea remains simple: RetryFix automatically retries failed invoices on a smart schedule and helps you recover revenue you would have otherwise lost.
Pricing stays performance-based:
Free plan to see failed payments
Paid plans only charge 10% of recovered revenue (nothing if we don’t recover anything)
I’ve been using this with a few merchants and the results have been encouraging, but I’d love real feedback from other founders who deal with failed payments.
Live demo: https://retryfix.com/demo/start
Would love to hear:
What’s your current process for handling failed Stripe payments?
Does the 10% success fee model make sense to you?
Any features you wish existed for payment recovery?
Happy to answer any questions or take brutal feedback. Thanks!
What I'd want to know is whether recovered revenue is actually the thing customers are buying.
A founder might happily pay 10% of recovered revenue.
They might also happily pay to stop thinking about failed payments altogether.
Those sound similar, but they create very different businesses and pricing models.
Hey Aryan, good question.
You're right that these are two different value props.
Right now we're positioned as performance pricing (pay only for what we recover), which removes risk for the customer. We show a clear dashboard with every failed payment, who was contacted, and who resubscribed, plus a monthly invoice breaking down the 10% on each recovered payment.
That said, I'm also thinking about whether some customers would prefer to just "set it and forget it" entirely rather than staying involved in the recovery numbers. Still figuring out if we should offer both models or double down on the performance one.
Would be interested in your take.
Interesting.
The reason I asked is that I don't think those two models simply change pricing.
They can end up changing what business customers believe they're hiring you for.
Happy to explain what I mean if it's useful.
What's the best email to reach you on?