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Signups Per Hour Helps Understanding GEO Needs

My team has been thinking about how to best support an international product at www.kintohub.com

We're now just starting marketing up (lots of twitter, strategically partnering with communities, etc.) for our dev tool and you can see that we have a global audience of signups now due to the signups per hour.

Hopefully in the next few weeks, we will be able to see when people are most active due to the time that they sign up aside from just the time zone they are in.

Later I'll share a screenshot of total activity and make a decision on ensuring there are people in our discord readily available to help.

What other support-related strategies does this community do? I think responding within 5 minutes to any request for new users is uber important and we've seen conversion just on that.

on August 21, 2020