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17 Comments

Spending $200 to earn $9

2 weeks ago, my wife (@danicapierce) and I launched our Instagram marketing tool, Hashtag Slayer on Beta List.

We paid $200 to skip the potential 2 month wait for a feature. If anyone else here is considering paying for a feature, I'm sharing our results here in hopes that it's helpful.

So, we paid 200 bucks...and what did we get for it?

Overall, BetaList has referred 222 unique visitors to our landing page.
The product stayed at the top of the page for a couple of days as a "trending startup".

Here's the website traffic referred by BetaList.com, day by day:

Dec 3 (launch day): 89 visitors
Dec 4: 42 visitors
Dec 5: 30
Dec 6: 13
Dec 7: 7
Dec 8: 10
Dec 9: 13
Dec 10: 4
Dec 11: 8
Dec 12: 5
Dec 13: 6
Dec 14: 7
Dec 15: 3
Dec 16: 5

This traffic resulted in 51 free trial sign-ups over the last two weeks:

Dec 3: 10
Dec 4: 7
Dec 5: 9
Dec 6: 2
Dec 7: 4
Dec 8: 3
Dec 9: 2
Dec 10: 4
Dec 11: 1
Dec 12: 1
Dec 13: 1
Dec 14: 2
Dec 15: 2
Dec 16:  3

But did anyone actually become a customer?

Yes!... two people.

Customer #1
Someone in our target demographic: an independent coach who brings in much of her work through Instagram. Great! Except, this coach knows my wife professionally, so I'll only half-count this one as validation.

Customer #2
This person isn't in our target demographic at all, and they're not someone we know either. Customer #2 runs an online marketplace in India. Not the kind of business I had in mind when building Hashtag Slayer, but I see this as a plus: someone who's never heard of us, and isn't in our target still saw enough value in the product to purchase. This shows me that there may be a wider audience than initially aimed towards, and if we can get the product in front of enough people, we should be able to at least make some passive income to supplement my freelancing.

Both customers used a coupon that gave them 50% off their first 2 months.

So - was it $200 well spent? I think so.

If both customers stick with us for a year, the revenue will be $198. Almost break even. Here's hoping.


Lessons learned from the experience

  • Hashtag Slayer can be marketed to more than our target audience.

  • You can never really test your product until you get it into the hands of real potential customers. Two things came up since this launch:
    - someone let me know that Hashtag Slayer didn't work with hashtags written in Cyrillic (it does now!)
    - and I also found that some people created such large collections of hashtags that they broke my app! It was a fun practice to improve my efficiency in database calls.

  • This launch may just have been bad timing... for the past month, viewing recent posts from hashtags has been disabled on Instagram throughout the USA. So, while Americans signed up for Hashtag Slayer, none of them bought. It may have just been difficult for us to show value given the circumstances. I understand recent posts are beginning to be enabled again now.


What's next?

Next week, we'll be launching Hashtag Slayer on Product Hunt.

As we're preparing our marketing materials for the PH launch, I've got a question for you.

Which of these tag lines would you be more likely to click?

  1. The struggle-free Instagram hashtag tool
  2. Optimized Instagram hashtags to reach more clients with every post.

THE END

Thanks for reading! Do you think I'm right not to call this a failure, or am I completely crazy?

Either way, I hope this is helpful to anyone else here considering a similar feature.

on December 17, 2020
  1. 2

    Thanks for doing this experiment and sharing your insights!

    First of all, it’s a great product @triangle

    I am curious to know more why do you think you should market to more people than target audience? What’s the indicator behind this mindset?

    Cheers 🔥

    1. 1

      Thanks, Felix! Frankly, I have no plans to market beyond our target audience (other than a PH launch) for the foreseeable future.

      I only meant to point out that there’s interest beyond our target, and therefore room for additional growth beyond who we initially designed the product for.

      For the next good while, marketing efforts will be targeted directly at solopreneurs who attract their clients through Instagram. Primarily that means online coaches.

  2. 2

    I also wanted to try BetaList but their login requires giving full-access to your Twitter account, which makes no sense. Didn't you think that was weird?

    1. 1

      Agreed, it’s weird. I simply revoked all access as soon as I logged in.

  3. 2

    Much more likely to click #2.

    1. 1

      Thanks for answering 🙏

  4. 2

    Hi Matthew,

    Personally I think you should look at some other tactics to gain users and customers.

    Why not leverage Instagram itself since the people using that platform are the ones you'll benefit the most? You could look for people with decent followings that heavily use hashtags and prospect them directly.

    Also, while I think sales are important and useful I think in the early stages feedback is just as important. I think we should be trying to do both- build growth and revenue and iterate the product and your marketing techniques including your messaging. You can't fix any of those things until you have people using your product and giving you feedback. You may find a "feature" you thought was critical is totally unimportant and something else you discounted is worth more to your prospects and customers.

    You have to acquire customers and factors like LTV (lifetime value) will help you decide on what is an appropriate marketing spend to acquire your customers (customer acquisition cost). Hint: you can't spend nothing because even time has monetary value.

    1. 1

      Thanks for the insights @razermuse - I appreciate it.

      We're definitely going after Instagram, but haven't tried reaching out one-by-one to ask ideal customers to give us a try. I didn't want us to get flagged as spam, though we'll definitely be running ads on Instagram after Christmas.

      You can't fix any of those things until you have people using your product and giving you feedback.

      I couldn't agree more. Thanks for the encouragement.

      1. 1

        You're welcome! Maybe you could identify them on Instagram and then prospect them through LinkedIn or Facebook. I think the ads make sense but I would run some test ads with a very small budget and not throw much at it until you establish that it's a good channel. Just my $.02.

  5. 1

    Thanks for sharing! Curious if your site is just for Instagram? Could the same tool be applied to Twitter? That would increase your potential audience.

  6. 1

    By the way, a quick win for you would be to create a Google My Business profile for your company/product. That's a 100% win for always ranking #1 when someone types "hashtagslayer" or "hashtag slayer" depending on how you enter it in your profile.

    1. 1

      Oh! Great point. This hadn't crossed my mind but that's an easy one. Thanks for the tip!

      1. 1

        Google My Business is useful for local businesses. Doesn’t make sense for a product like yours.

  7. 2

    This comment was deleted 4 years ago.

    1. 1

      Thanks for the feedback, @anilkilic!

      Yes, SEO definitely needs to be improved and I'll be working on that soon.

      As for the images - they actually are already skewed with CSS, so I wonder what's making them blurry (retina?). May I ask what your setup is? (Browser, device)

      "The struggle-free Instagram hashtag tool" sounds bold like you are trying to convert from your competitors. I'm not familiar with such tools but do they really struggle-y? And the next one was a bit long I guess.

      I agree, the next headline is kind of long... I'd originally had it without the word, "Instagram" in it, which made things shorter, but other people mentioned that they hadn't realized it was a product just for Instagram. Thoughts?

      1. 1

        This comment was deleted 4 years ago.

        1. 1

          Good point- “with every post” might not be necessary. Thanks!

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