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16 Comments

Starting a community on SpectrumChat: What is your opinion? 🤔

So I am trying to set myself up to get the best outcome possible with my future ProductHunt launch for buildfaster.co

One of the tips I've heard from many guides online is to build a community. I've explored options like Slack, Discord, and Reddit... but in the end I chose spectrum.chat.

You can join here 😄: https://spectrum.chat/buildfaster/

So I have some questions for you...

  • Is spectrum.chat the right option?
  • How do I get more members on my community?
  • What do I post about?

Any other feedback is highly appreciated.

Thanks for your help 👍

  1. 5

    I run on a community on Spectrum and I wouldn't recommend it. You don't actually get access your your user's email addresses, Spectrum does a poor job of alerting users when there is new content (even as an admin I don't get notifications), and I get the sense that the product is no longer being actively developed since their acquisition by Github. I'm planning on moving as soon as I figure out a better alternative (potentially Slack).

    1. 2

      That makes sense. I’ll try out slack today.

    2. 2

      This is a big list of dealbreakers for me.

      1. 1

        Yes for sure. I might move to Slack now before I am too far in the hole

    3. 1

      +1 to all of these!

    4. 1

      Ouch, that is pretty bad.

      What is your biggest problem with spectrum? is it just the email list and notification?

      1. 1

        Those are the main issues I think. The text formatting for posts is also pretty bad. Specifically, the spacing between paragraphs is small so posts always look like a giant block of text.

  2. 5

    I think that's a good idea. You shouldn't only limit it to spectrum though. Try out the other ones you said.

  3. 2

    I think spectrum is a pretty poor platform personally, but I guess everyone has their preferences. I think you can create a community around the problem space that you are solving. People love to join a potential solution to their painful problem.

    What you should post depends on what these your members want. You have to find it thru testing and collect feedbacks.

    Is building a community your top priority right now? or you just wanna try it out and see if it can help ur launch?

  4. 2

    I think the other two questions are much more important than "Is spectrum.chat the right option?"

    Communities need to deliver something that nothing else can for their members. They tend to form around (i) passions/obsessions, (ii) profession (Python devs, product managers in finance), (iii) political/cultural issues.

    People go to them to get answers they can't get elsewhere, nerd out with community they can't find elsewhere, network.

    I'd see your community as an opportunity to build a brand around an aspect of your users' lives that is currently under-served. Everything marketing and branding that applies to product creation applies to community creation.

    Do you know the story of Buffer's content marketing success in the early days? They started a blog of, basically, life-hacks. What do life-hacks have to do with scheduling social media posts?? Buffer found something that was a shared characteristic among their best users (a passion for life-hacking) and turned it into their secret brand sauce.

    The reason I mention Buffer's story is to illustrate that your community doesn't have to necessarily be about something bang-on directly related to your product. It needs to be about something that's important to your best customers. What else do they talk about and frequently try to find answers to?

    Maybe your best users talk about getting a job frequently. Are they freelancers? Do they all have side projects? Do they often need CSS help? Do they need feedback on their designs? Etc. Etc. Find something like this that they have in common and start providing resources for them, for free.

    If you find a powerful reason to bring people together in a community, the platform you put them in will be less important.

  5. 1

    Seems like GitHub is putting Spectrum on the back-burner and focusing more on GitHub Discussions.

    I know it's in private beta, but that might be something to keep your eye on?

    Other than that, I think I would consider Discord:

    • more communities moving there
    • free marketing with Server Discovery
    • ability to stream to your members
    • voice/video chat rooms
    • better moderation tools

    The con about Discord is no threading. But I would definitely weigh the two (Slack and Discord) to see what fits your needs best!

    1. 1

      Thanks for your advice. I have setup a Slack channel today (sign up here) and am actually quite liking it.

      Will see what time says though 😉

  6. 1

    Not sure if you are willing to pay monthly, but I helped my girlfriend set up a community on Mighty Networks and I was really impressed with it overall. I'm a dev and I am part of a few Spectrum communities. It's ok to use, but I prefer the look and feel of Mighty Networks.

    1. 1

      Ok I'll maybe consider it. Thanks

  7. 1

    This comment was deleted a year ago.

    1. 1

      Yeah that sucks. I think I might try something more like slack.

      What community tools have you used?

      1. 1

        This comment was deleted a year ago.

        1. 1

          Yeah same. My top choices right now are Discord and Slack

  8. 1

    This comment was deleted a year ago.

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