
Hey Indie Hackers,
One thing I've learned (and many of us grapple with) is how scattered customer data can be. You've got website analytics here, email engagement there, purchase data somewhere else... it's tough to get a truly unified understanding of each user.
This often leads to missed opportunities for personalization, targeted support, or just really knowing who you're building for.
I put together a detailed piece (Chapter 7 of a larger data series) that explores the concept of the Single Customer View (SCV) and the role that Customer Data Platforms (CDPs) play in achieving it.
The article aims to demystify CDPs by explaining:
Their core purpose is to solve data fragmentation.
How they tackle "identity resolution" to link disparate user data.
The types of data they typically ingest and how they make it actionable.
While a dedicated CDP might seem like a big-company tool, the principles behind creating an SCV are valuable for founders at any stage. Knowing this stuff can help you think more strategically about your data stack, even if your "CDP" is currently a well-organized spreadsheet or a clever Zapier workflow!
Check out the deep dive here: https://www.seosiri.com/2025/05/data-blueprint-ch-7.html
What are your current go-to methods for trying to get a unified view of your users? Any wins or frustrations you'd be willing to share? Let's discuss!
Best,
Momenul Ahmad