We built SuppFlow – an AI support assistant that reads your incoming customer emails, drafts or sends replies, and helps you manage your inbox automatically.
It's designed for businesses that get too many repetitive support messages (tracking, refunds, logins, FAQ-level stuff) and want to reduce time spent answering them manually.
Core features:
🧠 Reads support emails and understands context
✍️ Writes helpful replies using your brand’s tone
⚙️ Auto-replies or lets you approve drafts
📬 Works with Gmail, Outlook, and custom inboxes
💬 Optional review + social mention tracking
We're in private beta and onboarding early users — mainly SaaS, Shopify, and service-based businesses.
Site: suppflow.com
Would love your feedback on the concept or pain points you're facing around support.
Let me know if you want a version that targets Shopify brands, Gmail users, or early-stage SaaS founders specifically
Trying to revise the pricing to stay competitive in the market 29$ plan is huge when they are gettingthe entire email automation software
Thanks — that's the goal. It's wild how much support can be automated now with the right setup.
Your feedback is very welcomed indiehackers 🙏