There’s one thing most early-stage founders ignore, yet it’s the most important lever for increasing your signup → paid rate.
That lever is user activation.
If your signup → paid conversion isn’t where you want it to be, this post is for you.
Here are the main practical steps that increased my signup → paid from 2.5% to 14.6%:
If a step isn’t required to experience value, it shouldn’t exist.
Common activation killers:
expecting the user to manually fill every detail
asking for too many settings upfront
long onboarding checklists
Instead:
auto-fill information (AI does a great job of this)
pre-fill default settings instead of letting users choose (they can always tweak later)
let users see progress when completing each step
If they don’t experience progress with each step, they'll lose interest quickly.
If a user gets any win from your tool quickly, they’re dramatically more likely to stick.
No need to aim for “full value”. Aim for a tiny success.
For example you can show 1 real result immediately while the rest runs in the background.
Users don’t churn because they didn’t get enough features.
They churn because they didn't get a win, so make it dead simple for them to see one as fast as possible.
Sometimes users sign up, get distracted, leave and never come back.
Your job is to pull them back to where they left off.
If they stop mid-setup, send an email that gets them back to finish the step
If they get a win, send an email letting them know what they accomplished
Don't rely only on your app to activate users. Most of them won't sit around exploring your UI, so make sure you have nudges to get them back when they do.
If users don’t reach a win, no amount of traffic will save your product.
Fix activation first. Then worry about everything else.
P.S. If your activation is already solid and you just need traffic, check out my tool that brings customers from Reddit on autopilot: Bazzly
This is great advice. I think I have good funnels (built around desirable features), but the observation about 'getting a win' isn't something I'd considered
Glad it was helpful!
If you'd like to share, what's your signup → paid? Also B2B or B2C?
Still pre-launch, will let you know when it's up!
Sounds good, best of luck!
Great practical post. “Remove optional steps before value” is exactly where most funnels leak. Curious: among your changes,
which single one moved conversion the most? I love these decomposed learnings.
Requiring a credit card to start a trial had the biggest impact because once people enter their credit card they are more invested and activate better
the first win in 5 minutes point is something i keep having to relearn. easy to get caught up building features when the real problem is nobody sticks around long enough to see them. what tool are you using to track where users drop off in onboarding?
I use Posthog, it's got everything you need + a very generous free plan
Really like how you focus on actually finding buyers more often, not just “posting more on Reddit”. This framing around consistent demand, not one‑off launches, really resonates.
I’m working on a macOS utility that keeps apps up to date. I’m still validating the idea, but I already see the gap between “nice idea on paper” and “it actually removed a tiny, daily annoyance for me”, and that’s exactly where your activation lens feels useful.
When you work on activation now, what’s usually your first move: look at where people silently drop off, or jump into a few calls first and only then check the numbers?
I check conversion metrics for core steps in the funnel. If for example there's a big drop-off between people that sign up and people that create their first project, it means I need to optimize something in the project creation flow.
Talking to people that dropped off here can help point out exactly what was missing / annoying.
This really resonates. I’m working on a SaaS now and realized my biggest drop-off happens before users see value — mainly because I ask for too much input upfront. Curious how you decide which fields to keep vs remove before the first “win”? Would love your take.
Which are the absolute must for the user to get a win? Keep those, auto-fill if possible, remove the rest.
Totally agree. I realized even one extra field before the first output kills momentum.
I’m now testing a “zero-thinking” flow — only asking for what’s absolutely required to generate something useful, and inferring the rest in the background.
Curious: do you validate the “first win” manually with users or purely through behavior metrics?
Mainly through behavior metrics, but I also talk to users in general so I can get qualitative feedback.
Yeah, same here. I track activation mostly through behavior (first output generated, second action taken), but the why only comes from conversations.
One thing that helped was defining a very clear “aha moment” and designing the flow backward from that — anything not required for that moment gets delayed or inferred.
Curious — what’s your current first win? Is it output generation, activation, or something else?
It's seeing 10+ leads once they start trial
That’s interesting — how long did it take you to reach that first consistent activation point after launching?
It's not consistent for each customers, so I'm constantly improving it so more and more customers reach this point.
That makes sense — activation is never consistent early on.
Curious, have you noticed any pattern in users who do reach that point faster?
Great breakdown this is the kind of practical activation advice people usually learn the hard way. The focus on forcing an early win and removing “optional” friction is especially on point. Strong reminder that traffic doesn’t fix activation problems. Solid post 👌
Hope it was useful!
Glad it resonated 🙌
If you’re ever interested in taking this from theory to execution, I share practical Reddit growth + activation insights that usually don’t make it into posts.
Happy to compare notes anytime @preshtechsolution on Telegram.
This really resonates. I’m building Sanctuary Faith and the biggest lesson so far has been exactly this people don’t need more features, they need a moment of meaning early on. We’re focusing on giving users a quiet “win” fast, whether that’s prayer, reflection, or clarity, instead of overwhelming them. Appreciate you putting words to something many of us learn the hard way.
Hope it was helpful!
Great post! What do you struggle most when it comes to onboarding and user activation?
I've been thinking of building a tool for that, interesting to know if there's a demand for that.
I don't think there's any specific workflow that I struggled with when it came to improving onboarding & activation.
It was more like: what should I build? how should it look? will it actually work?
So I'm curious how would a tool solve this! Makes more sense if it's a productized service (e.g. I fix your activation rate by X% or your money back)
I assume that there is a pain point where founders succeed in user acquisition but fail with user onboarding. So I guess some users might sign up, but struggle with getting the value out of the product or confused with figuring out how it works.
"I fix your activation rate by X% or your money back" is indeed a nice value proposition. Love it!
I imagine this tool as a script that could be embeded on the product web page, probably learn from its content and other data provided by product owner. And then if the user is idle for instance or fails to do something on the product page, the script would offer some help by initiating a chat with a user or/and providing ''walk-through" tour over product ui to the target action.
I imagine it as kind of mostly self-tuned AI onboarding assistance that gets intial knowledge of the product by crawling the provided web page or pages creating initial knowledge base for itself which can be modified later by sumbitting articles, links to blog posts etc.
I mean If I find founders that were interested in such a solution, I would be happy to build it and invite them for beta-testing free of charge.
Would you be interested in something that would fix your activation rate by whatever percent free of charge?
"Would you be interested in something that would fix your activation rate by whatever percent free of charge?" - Yes, definitely.
As for the tool, I'm not yet sure if I believe a script like this would fix activation rate. If there's proof, I'd be willing to try it, otherwise I'd ignore a tool like this just because I wouldn't think it'd be worth setting it up
Great! Let's keep in touch then. I'll get back to you once I have a proof of concept.
Sounds good! Best of luck