
Integration with eCommerce platforms is the most important business goal for eCommerce SaaS. Why? The answer is simple: it enables the implementation of various functionalities for working with online stores. The more integrations a SaaS supports, the more customers its solution can attract.
The only caveat is that the development of integrations is an extremely complex process. We conducted research into the cost of developing a single integration and why it’s more beneficial to offload this heavy work to a unified API service.
But let’s take it step by step.
Developing native integration with an eCommerce platform on your own gives you full control over the development process and lets you tailor it to meet your business needs as much as possible.
It usually makes sense at the beginning. You start with Shopify, WooCommerce, Magento, maybe Amazon or eBay. However, as the number of supported platforms rises, so do the problems. Suddenly, your dev team focuses more on fixing all integrations than on building new features.
A unified API integration with eCommerce platforms means that a third-party solution allows your SaaS to integrate with multiple eCommerce platforms through a single unified API. It allows developers to avoid creating individual connectors for different eCommerce platforms and marketplaces. It enables easy connection to the necessary platforms and the ability to work with store data using a unified approach.
A unified API is the ideal solution for scaling and expanding the number of supported integrations.
Typically, the costs for developing a single integration with an eCommerce platform are as follows:
Your developers will need the tools and services like VCS (code repository), CI/CD Services, Cloud Services, etc., to facilitate the development, testing, deployment, and maintenance of the integration, ensuring smooth collaboration, version control, automated workflows, and scalable infrastructure.
Cost: Subscription (annually): $1000
Each integration with the eCommerce platform requires at least one developer and may take from one to two months of your developers' work. Furthermore, support of the integration needs the development team's efforts. The average salary of a developer is at least 5000$/month according to Glassdoor.
Usually, one developer is responsible for one integration, as it constantly requires maintenance. Now, multiply the costs by the required number of integrations and developers.
Cost: Salary of one developer (annually): $60K
As previously mentioned, integration development is not the end. Each eCommerce platform API releases new updates, which can sometimes significantly impact an already established integration. As a result, you may incur additional costs for the developer who will monitor and make necessary edits to the integrations.
Cost: Integration maintenance costs (annually): $30K
Your SaaS will need new hardware necessary to run the integration system or any other software infrastructure needed. It could include servers, workstations, or specialized hardware for specific operations.
Cost: Hardware cost (annually): $1500
TOTAL COST: $92,500 (per integration with an eCommerce platform). If you plan to add more integrations, the development costs rise linearly because you need a separate connector for each one. This also means the cost of maintaining and updating each connector grows with the addition of more platforms, leading to a cumulative increase in costs.
Using a unified API integration solution, you just need one developerone developer to build and support the integration with this service.
No matter if you support 5 or 15 eCommerce platforms with the help of a unified integration solution, you only pay for subscription costs and never worry about maintenance or new platform updates.
For example, using API2Cart, you can connect your SaaS to more than 60 eCommerce platforms and marketplaces via one API integration.
A unified API is like the universal adapter for SaaS. One connection, many platforms. Instead of juggling 20 sets of documentation, you work with one consistent interface that talks to all the others for you.
Think of it as ordering a buffet: one menu, endless options, and you don’t have to chase down the chef every time you want dessert.
Let’s say you’re building an order management SaaS. Your clients sell on Shopify, WooCommerce, and Magento. Without a unified API, that’s three integrations — three codebases, three sources of bugs, three places for your devs to sigh loudly.
With a unified API, it’s one integration, one data model, and your devs only sigh when Jenkins fails. That’s progress.
At the end of the day, both approaches have their place. Native integrations give you deep control, while unified APIs give you scale and speed. The right choice depends on your business model, resources, and goals.
For eCommerce SaaS in particular, unified APIs often deliver the best balance. Instead of spending months building yet another integration, you can focus on growing your product and delivering value to customers.
Thanks for valuable info!