Productized services are growing rapidly in popularity. For founders, they offer a way to make a six figure salary relatively quickly. For companies, it means paying top talent without the downsides of hiring an employee like paying for a recruiter, paying extra taxes etc.
A productized service is a standardized service that someone provides to companies for a fixed fee per month or per quarter. For instance, a productized blogging company might produce 4 blog posts per month for every client.
Instead of charging per day or per project, productized service companies charge by the month. Rather than offer different product scopes to each client, you have a fixed amount of work you do for everyone.
There are productized service companies for all sorts of niches like design, social media, SEO etc. There are new ones popping up all the time!
Here's a few examples:
• Productized design service - DesignJoy
Brett from DesignJoy is one of the leading proponents of the productized service business model. He is a designer who last year launched DesignJoy, a service which promises users unlimited design work for a fixed fee per month. Brett has so far earned over $1m from this business and it's therefore almost inevitable that he now has a lot of copycats. Incredibly, his business only costs $275 a month to run!
• Productized SEO service - Embarque
Jules is the founder of Embarque, a productized SEO agency. Embarque offers a range of SEO services such as keyword research, blog article writing and backlink outreach. Julian's SEO service business makes over $500,000 in annual revenue.
• Productized social media service
I offer Twitter and LinkedIn ghost writing services for companies and founders. I offer social media strategy and write posts and replies for a fixed fee per month or per quarter. This means founders and companies can focus on their core work and leave social media management down to me.
Part of the appeal of productized services for the founder is that you can charge a fixed monthly, quarterly or even annual price for your services. So instead of charging per the hour, you can charge by the month and have more financial security.
For instance, instead of designing a YouTube thumbnail and charging by the hour, you can charge for a month for a set number of designs. So you have more business from each client you book.
If you have 10 clients paying you $1,000 per month, that's $10,000. It's a lot easier to manage 10 clients on a recurring basis rather than charging $100 per thumbnail and having to find 100 customers every month!
It's pretty easy to start a productized service business and start making revenue. It's certainly a lot quicker than SaaS because you don't have to build any software at the start before you can charge people.
Assuming you have 10 clients, here's how much you can earn with a service business:
• 10 clients paying $1000 = $10,000 per month
• 10 clients paying $500 = $5,000 per month
• 10 clients paying $300 = $3,000 per month
So if you have a skill that one person would pay $1,000 a month for, you just need 10 clients to make $10,000. With SaaS, you would need 334 people paying $30 a month to make $10,000. It's probably a lot easier to get 10 clients, provided you are good at marketing and have a good network.
At the end of the day, you are selling your time. A lot of SaaS founders say you shouldn't do this. A productized service business does not make money when you go on vacation or if you get sick. It is also probably harder to sell a productized service in the future if it is based on one person's skillset.
If you want to expand your service business, you'll need to hire. For example, Jules from Embarque hires writers to help him write articles and do backlink outreach. Some founders don't like hiring people or working as a manager so if you don't like that side of working, that's something to be aware of.
Here are some ideas for service company businesses:
• TikTok videos for brands
If you are good at using TikTok you could make 4 videos a month for companies for $500. If you can get 10 clients, that means $5,000 per month in revenue!
Most people hate getting in front of a camera. Making TikToks requires skills like video and audio editing that a lot of people, especially older founders, don't possess. Young people who spend a lot of time on TikTok will also be able to use sounds that are popular with TikTok audiences.
• Podcast editing service
Podcasts are a lot of fun to record but they take a long time to edit and promote. Why not offer a service where podcasters can send you the audio and you can remove the 'ums' and 'ahs' with a product like Descript? If you have a good ear for audio, you can find a good piece of music to start and end the show with. I know a lot of people who would pay for someone to take the laborious work of podcast editing off their hands.
If you $800 per month for editing 4 podcasts, you only need 10 clients to make $8,000 a month. That's just shy of $100,000 annually!
• No-code website builder
People are increasingly building websites without knowing how to actually write lines and lines of code. They use 'no-code' tools like Bubble, Webflow and Framer to create websites by dragging and dropping elements on a page.
If you have any of these skills you could easily start up a service business where you offer your no-code skills to build and maintain apps for founders, which enables them to focus on sales and marketing.
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great post! and that's a great point about having 10 clients being way better than having to do youtube thumbnails for 100 people
Anyone with experience running a productivized services that can advise on validation for a potential productivized service? It seems to me SEO content generation, social media marketing, graphic design are the most popular choices but I'm sure there should be other skillsets that can also give more predictable outcomes so that the business model would fit being a subscription based service?
Productized service is a great way of making money quick but in a long run you need to figure something out. Outsource or make a software.
There been several posts here where at start the product is a service based but when he start recognizing a pattern where the customers keep asking the same things over and over again, he make a software that can help the customer do it faster and better.
That way he manage to convert his service to software.
For the newsletter I have join it and also I do some blog seo analysis for you website where we go tru thousands of keywords and blogs from your niche and come out with the suggestions what the best for your site.
You can view the report here: CBT HighSignal Blog SEO analysis . It have the traffic, keyword difficulty and more data that can help you.
Absolutely love this take. Great way to look at it.
Would love to have you guest post if you're interested in writing more about it! (The Productized Service -> Software pipeline)
Like this! Wow I can't imagine a better form of product validation - where people are paying you, while you can get firsthand knowledge of their problems.
Great writeup. I'm trying to build a service like this and seeing these examples is helpful.
Is it https://ecommercefoundations.com/ ? (Found in your Twitter bio)
Will get it added to ProductizedHQ asap ⚡️ Amazing niche and love the landing!
Hey Esus! That's it! It'd be awesome to be added, thank you!
That's an awesome post Pete really love it!
I really like your view on the cons, I totally agree on the part "at the end of the day, you're are selling your time"
This is exactly why when I discovered productized services I directly thought that to run such a service you would need a crazy good workflow and process to never waste any second of your day :)
For anyone interested, I created https://breeew.com that helps to create and manage productized services.
It comes with an optimized workflow that handles everything for you so you can focus only on providing the best value to your subscribers :)
Hey Anthony. Breeew looks interesting - so it's basically a customer portal and membership software for productivized services? How much can you customize with your own fonts and design?
Hey there 👋🏻 Yes exactly, Breeew gives you a client portal and a way to accept payments / manage task with your subscribers!
You can test the client portal on my own agency (with the free plan) if you want to check it out: https://liberto.dev
For now, you can customise only with your logo and your own custom domain name. I will soon introduce colors, but this takes a bit more time because it needs to be done well.
I don't want the platform to become too "ugly", making it too customisable can unfortunately break the design... trying to follow some design principle from Apple, being restrictive can be a good thing too :)
Hope it helps!
I don't really understand the difference between these examples and plain 'ole service businesses. Like, where's the Product in being a a podcast editor? I always understand "productized consulting" to mean that you charge huge per-project fees as if you do everything manually from scratch, but actually you have reusable stuff that lets you do it faster. Like someone who does custom trainings but has a huge library of standard material to draw from, or someone who does podcast editing and also has custom software to make it easier.
You're right
You got it exactly. Charge extra for what is essentially templated work. I am not a believer.
Why would you have a problem with that? Most designers or programmers reuse a lot from previous projects anyway, even with agency based work. Isn't that exactly where the effort put in starts compounding so you can generate more profit from existing assets?
Great post! I would love to learn more about your ghostwriting service. We are building something similar as an upsell service for our marketing agency. We have owned a b2b agency for the past few years and have worked with a lot of founders in tech.
The one common need we have been running into is FOUNDER CONTENT. They want written content for LinkedIn as well as video. We are putting together a team of videographers and content writers and are beginning to think it could exist as a separate productized service.
How has business been for you thus far?
Amazing guide! Sorry to have missed it when it first came out.
We're going to get Embarque added to ProductizedHQ asap.
Would love to add your Ghostwriting service (would be the first), but I wasn't able to find pricing (https://www.petecodes.io/twitter-ghost-writer-for-hire/)
We only list things w/transparent pricing, I'd love to hear more if you plan to add it!
Btw - Your title game here is so strong, instant click. People should def hire your ghostwriting service haha.
@petecodes don't see a link to your productivized service? How should I know how much you charge for social media ghost writing? Please let me know. Thanks.
I found it here: https://www.petecodes.io/twitter-ghost-writer-for-hire/ but also curious about pricing.
It looks like an awesome to do. I'll try it out for sure. Thanks for sharing
I think productized services definitely have their market, but it's not just selling your time, it's also about your personal brand. Even getting a $1000/mo client order is not an easy task, even if you can prove your expertise in a certain area. It's similar to consulting, just with an added deliverable. The internal conversion path is the same.
P.S. I have many years of experience in open-source software and SaaS development, and I have been a researcher at an AI company for many years. Anyone who wants to implement an AI application, please pay me $1000/mo, thank you 😄
No way, if you look at the per-hour pricing for AI projects you should probably be charging $6k-$10k per month for AI consulting?
But who's gonna pay me for this before I get famous? Even if I charge $1000/mo, I doubt I'll attract any clients.
However, if think about it differently, maybe AI consulting could be a way to research Product-Market fit. If anyone has any questions about AI, feel free to email me at [email protected], and I'll answer as best as I can.
Great content Pete, thanks for sharing! It's true what you're saying about not selling your time, but if you're planning to start an agency business, this seems to be safer.
How do you go about finding your first few clients?
Also, if payments are through stripe, do you get many refund disputes even after doing the work?
No probs! Never had a dispute.
Standard marketing channels apply: social media, ads, network etc.
Thanks! Keep it up! 💪🏼 what's your website?
Nice post Pete 👍 We are planning similar Productised Services for DevOps.
Templatised version for popular DevOps tools and implement for the client at low cost. And we maintain it for them at a small recurring fee. So win-win for both.
We haven't expanded yet, so we might also face the cons you mentioned in the post soon.
If you provide a tool, isn't that just a microsaas and not productivized service?
Interesting read and from your understanding how do Productized Services get clients to try the subscription models? I see a huge potential with Productized Services
I've seen a few with free 7 day trials, but those tend to be more established.
Some are knocking it out of the park with SEO, but those tend to be few and far between.
I see a lot of folks starting a Productized Service w/5k+ pricing, which is a challenge for customers b/c there isn't much validation/testimonial. (If I see someone just made their website a week ago, it's hard to trust the stability @ 5k a month haha.)
https://twitter.com/MrNick_Buzz <-- on twitter has mentioned a few times how he started his service at very low prices to build testimonials, and he's at 7k/mo for his Productized Design Service.
I think Twitter is still the best source of customers, people in tech hang out there quite a bit and building your audience there is the best bet IMO!
Thanks - all the usual marketing channels are options: communities, social media, ads, personal network etc
Well Koda Digital Marketing does something similar but with a twist. Brett from DesignJoy runs it alone and charges 5K per month. Koda charges 2K per month and also employs the best designers in their country. Koda is based in South Africa so the exchange rate and differences in economy allows that. There's enough room for 20% commission to sales reps too for sourcing clients.