The unsung hero of eCom (new podcast!)
There is an avalanche of content supporting the “glory hunters” of eCom: the marketers.
Which is great, we love marketers and marketing but ever since we started working in this weird and wonderful field we have found that there is another hero...
An unsung hero: the ops person 🦸
The people “working behind the scenes” to ensure that customers receive their orders whilst having an awesome brand experience, that you don't run out of stock and that your eCom store doesn't run out of cash...
To help support this person, today one of our clients is launching The eCom Ops Podcast on Apple and Spotify.
- Apple: https://podcasts.apple.com/gb/podcast/the-ecom-ops-podcast/id1514110535
- Spotify: https://open.spotify.com/show/7oI1YEjXJ0caqFb52ghqqu
Where we hunt down and then interview the eCom Ops Ninja to understand:
- The tech stack that they are running their business with
- How they ensure an awesome customer experience
- The role that automation is playing to fuel growth and streamline their operation
It would be awesome if you guys could share feedback on whether you think we are hitting the spot :)
